What are the responsibilities and job description for the Motorcoach Operations Manager position at Jano Coach Lines?
Jano Coach Lines, Inc. is seeking an experienced, hands-on Operations Manager to oversee the daily operations of our motorcoach and bus transportation division.
This position requires someone with direct experience in the bus, motorcoach, charter, or commercial passenger transportation industry. The ideal candidate will have strong operational leadership skills along with a solid working knowledge of DOT/FMCSA regulations, Motor Carrier (MC) requirements, driver compliance, vehicle safety, and fleet operations.
Key Responsibilities
- Manage and oversee daily motorcoach and bus operations, including dispatch, scheduling, drivers, vehicles, and trip assignments.
- Coordinate charter and group transportation movements to ensure trips operate safely, efficiently, and on schedule.
- Supervise drivers and ensure compliance with company policies and applicable federal, state, and local regulations.
- Maintain compliance with FMCSA and U.S. Department of Transportation (DOT) requirements.
- Understand and maintain requirements associated with Motor Carrier (MC) operating authority and USDOT regulations.
- Monitor driver Hours of Service (HOS) and Electronic Logging Device (ELD) compliance.
- Oversee driver qualification files, medical certificates, CDL requirements, MVRs, drug and alcohol testing requirements, and other compliance documentation.
- Ensure required pre-trip and post-trip inspections are properly completed and documented.
- Coordinate preventative maintenance, repairs, inspections, and vehicle availability with the maintenance department.
- Monitor vehicle documentation, registrations, permits, insurance requirements, and required inspections.
- Assist with DOT audits, compliance reviews, recordkeeping, and corrective actions when necessary.
- Manage last-minute operational changes, driver call-outs, vehicle issues, customer changes, and other time-sensitive situations.
- Communicate professionally with clients, drivers, dispatchers, management, vendors, and other departments.
- Review operational performance and identify opportunities to improve efficiency, safety, customer service, and fleet utilization.
- Assist management with accident/incident reporting and required documentation.
- Maintain a strong culture of safety, accountability, professionalism, and customer service.
Required Qualifications
- Previous bus, motorcoach, charter bus, or commercial passenger transportation experience is required.
- Strong knowledge of DOT and FMCSA regulations applicable to passenger carriers.
- Familiarity with MC operating authority, USDOT requirements, and interstate passenger transportation regulations.
- Knowledge of CDL driver requirements, Hours of Service, ELDs, Driver Qualification Files, DOT drug and alcohol testing, vehicle inspections, and compliance documentation.
- Experience managing drivers, dispatch, scheduling, and/or fleet operations.
- Strong organizational and problem-solving skills.
- Ability to make decisions quickly in a fast-paced transportation environment.
- Excellent communication and leadership skills.
- Comfortable using transportation, GPS, fleet-management, scheduling, and general office software.
- Ability to work a flexible schedule and respond to operational issues when necessary.
Preferred Qualifications
- Previous experience as a Motorcoach Operations Manager, Bus Operations Manager, Transportation Manager, Dispatcher, Safety Manager, or Fleet Manager.
- Experience working with charter and group transportation.
- Experience preparing for or participating in DOT/FMCSA audits or compliance reviews.
- Knowledge of commercial vehicle maintenance and inspection requirements.
- CDL with Passenger Endorsement is a plus, but not required unless otherwise specified for the position.
Join us in leading our fleet operations with energy and precision! We’re committed to creating a safe environment where passengers feel valued and drivers are empowered through ongoing training and support. If you’re passionate about transportation safety and exceptional service delivery—apply today!
Pay: $80,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $80,000 - $125,000