What are the responsibilities and job description for the Wholesale Customer Service Associate position at Jannine Abadi Associates?
We are a boutique search firm working on behalf of a branded wholesale apparel & accessories manufacturer who is looking for a wholesale customer service person located in Cranford NJ.. *** This is 5 days in office with Friday closures at 3pm.
The company is stable, growing and offers opportunities for growth.
Job Description:
- Systems/allocations/follow up
- Purchase Order Entry
- Manage open order and allocations process
- Meet with production coordinators on upcoming shipments and delays
- Follow up with imports on shipment entry
- Follow up with warehouse team on routing, pre-allocations and pre-receipts
- Communicate with retail sales assistants on routing, tracking, field questions on deliveries, etc.
- Meet with sales on a summary with all issues after meeting with production, imports and warehouse
Requirements:
- Knowledge of retailer’s systems and portals
- 5 years of experience in apparel customer service
- Microsoft Office
- Bachelor’s degree in apparel is a plus but not a requirement. Experience is important
- Strong communication skills
- Position is in Cranford, NJ full time in office 9-5:30PM, Friday is 9-3pm
- Excellent benefits with generous time off.
Pay: $70,000.00 - $80,000.00 per year
Work Location: In person
Salary : $70,000 - $80,000