Patient Care Coordinator

Patient Care Coordinator / Front Desk Coordinator Janidlo Optometry PC – Bedford, PA We are seeking a friendly, organized, and dependable Patient Care Coordinator to join our growing optometric practice. This position is ideal for someone who enjoys helping people, staying organized, and ensuring that details do not fall through the cracks. Our office provides comprehensive eye care and specializes in helping patients with vision-related symptoms such as dizziness, headaches, eye strain, and balance issues. We are looking for a team member who is compassionate, professional, and enjoys creating an excellent patient experience. Responsibilities - Answer incoming phone calls professionally and courteously - Schedule and confirm appointments - Greet patients and assist with check-in and check-out - Verify insurance benefits and eligibility - Manage patient records and documentation - Collect payments and process transactions - Follow office systems and procedures accurately - Communicate with patients regarding appointments and follow-up care - Assist with administrative tasks as needed - Work closely with the doctor and team to keep the schedule running smoothly Qualifications - Strong organizational skills - Excellent attention to detail - Friendly and professional communication skills - Comfortable using computers and learning new software - Reliable and punctual - Able to remain calm and focused during busy periods - Previous medical, dental, optometric, or customer service experience is helpful but not required The Ideal Candidate The right person for this role: - Enjoys organization and structure - Takes pride in accuracy - Follows through on tasks without constant reminders - Communicates kindly and professionally - Works well independently - Likes helping people and solving problems Compensation & Benefits - Competitive pay based on experience - Paid time off - Paid holidays - Training provided - Opportunity for growth within the practice To Apply Please submit your resume along with a brief note explaining why you believe you would be a great fit for this position. We are looking for someone who is dependable, detail-oriented, and committed to providing an outstanding experience for every patient who walks through our doors.