Inside Sales Associate

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we’ve partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more—delivering professional cleaning services and unmatched customer satisfaction.

We are seeking a motivated and results-driven Inside Sales Representative to join our Washington DC regional team. This is a high-activity, phone-based sales role focused on generating qualified appointments and building relationships with business decision-makers across the region.

If you thrive in a fast-paced, performance-driven environment and enjoy engaging with people over the phone, this is your chance to represent an industry-leading brand and make an impact on our continued growth.

Position Summary

The Inside Sales Representative is responsible for generating new business opportunities through outbound calling, lead qualification, and appointment setting. In this role, you’ll be the first point of contact for many potential clients—introducing them to Jani-King’s services, identifying needs, and scheduling in-person meetings for our outside sales team.

Success in this role requires confidence on the phone, strong communication skills, and the drive to meet and exceed daily activity goals.

Key Responsibilities 

• High-Volume Outreach: Proactively connect with targeted businesses across the Washington DC region through 200 outbound calls each day, driving meaningful conversations and consistently meeting or exceeding daily and weekly activity goals.
• Engage & Qualify Prospects: Connect with decision-makers, introduce Jani-King’s services, ask discovery questions to understand their facility needs, and determine if they’re a good fit for our solutions.
• Appointment Setting: Schedule qualified, high-value appointments for the outside sales team, ensuring detailed notes and expectations are captured for a smooth handoff.
• Lead Follow-Up: Reach out to prospects from inbound inquiries, marketing campaigns, networking events, and prior sales calls to keep the pipeline active.
• Pipeline Management: Maintain accurate records of all call activity, conversations, and follow-ups in our CRM system to ensure visibility and accountability.
• Collaborate with Sales Team: Work closely with outside sales representatives to align on territory strategies, share lead intelligence, and ensure scheduled appointments meet quality standards.
• Contribute to Sales Campaigns: Participate in targeted outreach efforts for industry-specific promotions, seasonal campaigns, or special events to boost lead flow.
• Professional Representation: Uphold Jani-King’s reputation through courteous, professional, and persistent communication that reflects our brand values.
• Results Tracking: Monitor daily, weekly, and monthly activity against goals, making adjustments to call strategies to continuously improve results.

What We’re Looking For:

• Prior telemarketing, inside sales, or outbound calling experience required
• Proven track record of achieving or exceeding performance goals
• Excellent verbal communication and interpersonal skills
• Strong organizational skills and attention to detail
• Goal-oriented, self-motivated, and able to thrive in a fast-paced environment
• Proficiency with Microsoft Office Suite and CRM systems
• Positive, team-oriented mindset

Why You’ll Love Working Here: 

• Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
• Compensation Package: $20 to $25 an hour commission performance bonuses.
• Career Growth: Opportunities for advancement into outside sales or leadership roles.
• Support & Training: We provide the tools, training, and brand recognition to help you succeed.
• Impact: Your efforts will directly contribute to the growth of our regional business and the success of our franchisees.

Location and Environment 

This position is based at our Jani-King Washington DC Regional Office, located at:

11351 Random Hills Road, Suite 150

Fairfax, VA 22030

You’ll work primarily on-site in a professional office setting with daily collaboration, team engagement, and phone-based outreach to businesses across the Washington DC region. This is a fast-paced, high-energy environment where you’ll be speaking with a variety of business decision-makers throughout the day.

Expect a structured, goal-focused atmosphere with the tools, training, and support to succeed. While the majority of your time will be spent on the phone and computer, you’ll also participate in team meetings, strategy sessions, and occasional in-person events or networking opportunities.

We foster a supportive, energetic workplace where leadership is visible, success is recognized, and your voice matters. You’ll enjoy a balance of structure and autonomy, with clear expectations and the ability to take initiative in driving your own results.

Apply Today — Let’s Grow Together

If you’re ready to bring your sales energy, phone skills, and competitive spirit to a role that rewards results, we want to hear from you.

“At Jani-King, we don’t just build careers—we build opportunity.”