What are the responsibilities and job description for the Farmers Entry Level Insurance Customer Service Representative position at Janet Bravo Farmers Insurance Agency LLC?
Job Overview
Don't wait, take the next step in your career today. Janet Bravo Farmers Insurance Agency LLC in WENATCHEE, Washington, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service and Sales Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $36,000.00 - $46,000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Career Growth Opportunities
Training and licensing assistance will be provided
Weekly Team meetings
Appreciation Lunches
Major Holidays Off
Collaborative Environment
Casual Fridays
Monthly commission opportunities
Team Bonus Opportunities
Community Involvement
Networking Events
Mentorship
Requirements
- License preferred -willing to train- licensing assistance available.
- 1 year of prior customer service experience is required
- Multilingual capabilities are a plus, particularly in English and Spanish to cater to diverse clientele.
- Must be comfortable cold calling
- Proficiency to multi-task, follow-thru and follow-up.
- Confident, self-starter who works well independently.
Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- cross-sell and upsell
- Take premium payments from customers.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Attend training and continuing education courses/in person and virtual.
- Handle customer renewals.
About Us
Salary : $36,000 - $46,000