What are the responsibilities and job description for the Technician Hourly position at Janesville Hometown Pharmacy LLC?
A Pharmacy Technician is responsible for assisting technicians and licensed pharmacists in operating a pharmacy. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, and cleaning and maintenance of the pharmacy department.
Qualifications (Skills/Attributes):
● Detail-oriented
● Good communication skills
● Excellent customer service and people skills
● Motivated
● Willing and able to learn and apply new information
● Team player
● Ability to apply general math knowledge
Responsibilities:
● Provide excellent customer service
● Learn to independently input patient data and medication orders
● Count, label, and package prescription drugs and supplies
● Submit prescriptions for third-party billing and learn how to trouble-shoot
● Assist in ordering, stocking, and maintaining inventory of prescription medications, over-the-counter items, and necessary supplies
● Perform general cleaning and store maintenance: filing paperwork, stocking items, keeping the store clean and professional-looking
● Work with the pharmacy team to learn and understand patient care services
● Provide excellent customer service: greet and assist customers in person and via phone, build relationships with regular customers
● Gain knowledge of commonly prescribed drugs, brand/generic equivalents, and therapeutic classes
● Gain knowledge about billing third parties and resolving third-party issues
● Learn about over-the-counter and front-end departments; basic register functions
Expectations:
● Practice proper business ethics
● Comply with all local, state, federal, and company policies and regulations
● Abide by all Hometown Pharmacy Employee Standards of Conduct & Confidentiality
● Complete all training and continuing education provided by Hometown Pharmacies
● Follow all HIPAA standards and guidelines
Education & Experience:
● High school diploma or GED (required)
● 1 year of pharmacy experience or training as a technician (preferred)
Physical Requirements:
● Ability to stand for duration of shift
● Ability to lift and carry up to twenty pounds