Medical Records Specialist

Location: 500 Virginia St. E. Ste. 710 Charleston, WV 25301

Schedule: Monday through Friday 8am - 4:30pm EST

Starting Pay: $15.79 per hour

Jan Dils, Attorneys at Law has helped thousands of people get the benefits they deserve. We have proudly served as a voice for the disabled individual for over 25 years. Our practice has a dynamic culture, and we strive to find applicants who are committed to growth and success. Join an outstanding organization with a client-centered focus and a team of people who fight to make a difference.

Do you love precision? Are you the type of person who double-checks everything, follows up relentlessly, and refuses to let important details slip through the cracks?

We’re looking for an A-player Medical Records Specialist who thrives in structured, high-accountability work and takes pride in accuracy. This is a mission-critical role where your diligence directly impacts whether clients have the evidence they need to win their case. If you’re organized, persistent, and motivated by meaningful work — this might be the job for you!

What you will be doing as Medical Records Specialist:

• Help manage daily operations in our Charleston office and ensure everything runs smoothly.
• Be a welcoming, helpful resource for client walk-ins and in-office support.
• Take ownership of securing the critical medical evidence our legal team needs by requesting, tracking, and organizing records from private providers, VA facilities, Social Security, military records, and more.
• Champion accuracy by ensuring every record set is complete, organized, and hearing-ready — with no duplicates, missing pages, or documentation gaps.
• Help strengthen cases by identifying key medical evidence and collaborating with legal staff to prepare comprehensive files for hearings.
• Be a proactive problem-solver by investigating incomplete records and following up persistently until every issue is resolved.
• Take pride in precision by managing medical record invoices — verifying costs, researching state fee guidelines, updating ledgers, and coordinating with accounting.
• Build positive relationships with providers and clients through clear, professional communication that keeps cases moving forward.
• Maintain excellent documentation by accurately recording all actions in the case management system.
• Any and all other duties needed to serve our clients & mission.

You’ll thrive in this role if you:

• Are extremely detail-oriented and process-driven
• Follow through without reminders
• Stay organized while managing multiple active record requests
• Communicate professionally with providers and internal teams
• Take initiative to solve problems rather than waiting for direction
• Care deeply about doing work that truly matters
• **Experience in medical records, legal support, healthcare administration, or high-volume administrative roles is highly valued — but accountability and precision are non-negotiable.

The Medical Records Specialist Benefits include:

• Health, Vision, & Dental Insurance including an HRA and low deductibles
• 401K Matching Retirement Plan – We do up to 4% match!
• Long-term and Short-term Disability
• Company Paid Life Insurance
• Paid Time Off – 80 hours accrued in your first year
• Paid Holidays – We understand the importance of being with loved ones during holidays.
• Set Work Schedule – No Working Crazy Schedules!
• Health & Fitness Reimbursement – Yes, we pay you to promote a healthy lifestyle!
• Community Involvement – Want to get involved in the community but don’t know how? We can help you with that!
• Positive Organizational Core Values – These values are Client-Centered Focus, Community, Continuous Improvement, Caring, and Collaboration. Our firm is dedicated to and use these values every single day.

If the Medical Records Specialist sounds like the right job for you, please apply now!

Now you might be wondering about the pay? The Medical Records Specialist’s starting pay rate is $15.79 per hour. For this position, you receive a performance appraisal EVERY 6 MONTHS! That’s right! You will always know how you’re doing with your performance. And do you know what else? If you score well on your performance review, you will get a 32 to 58 cent increase every 6 months until you reach the cap of the pay range.

Jan Dils, Attorneys at Law is a proud equal opportunity and affirmative action employer. We welcome and embrace employees from diverse backgrounds. We strive hard to foster an environment where our employees can be their most authentic selves. At the same time cultivating a culture where all employees feel heard, valued, and empowered. At Jan Dils, Attorneys at Law, we are committed to reflecting the diverse clients and communities in which we serve.

Pay: $15.79 - $20.41 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Charleston, WV 25301 (Preferred)

Work Location: In person

Salary : $16 - $20