What are the responsibilities and job description for the Fly Room Host Concierge position at Jamul Casino 2023?
The following and other duties may be assigned as necessary:
Provide friendly, fast, and helpful service to all guests and team members.
Follow standards of neatness and cleanliness for the shop in order to maintain guest appeal
Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings
Follow policies and procedures that affect inventory control
Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services
Be available to support, cover breaks or PTO for all Host positions in the Resort after training for Host positions.
Ensure interactions with internal and external guests follow the guidelines of the Jamul Casino guest Service Program
Other duties and responsibilities may be assigned as necessary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- High School diploma or equivalent
- One-year experience in retail and/or training preferred