Senior Scrum Master

What you'll do at Jamf:

The Senior Scrum Master is responsible for guiding cooperation, way of work and adoption of relevant tools. The goal is effectiveness, understanding, collaboration and happiness, all that should bring cost saving to the company on many levels. As a senior, they are providing influence and guidance for their team(s) and across their area / unit / line of business and across the company where applicable.

They are pragmatists who will work with teams and help them understand Agile theory, practices, and values.

They are a cultural leader and will act impartially with all stakeholders across product and engineering to build a culture of trust, understanding, transparency and high performance.

What you can expect to do in this role:

• Leads a safe environment for your team(s)/area of responsibility where team members feel a high sense of belongingness and can be uniquely themselves.
• Facilitate a team-led environment, where everyone on the team is willing to jump in and help where needed on the most important items
• Focus on continuous improvement that improves efficiency (i.e. eliminating waste of energy, focus, time).
• Guiding the team on an effective adoption of agile frameworks and their values including at scale.
• Lead efforts to teach teams and stakeholders the purpose and benefit of the process, including the "why" of each action in our way of working (mainly defined in the frameworks).
• Bringing new ideas and experiments, that helps teams to grow and improve themselves.
• Act as a leader in cooperation with any manager if needed.
• Pay attention to people's soft skills and provide guidance or education in this area (eg: presentation skills, assertiveness, negotiation, etc) in cooperation with the manager.
• Conflict resolution, ability to provide constructive feedback and challenge others if needed.
• Share the best practices and findings with others across the teams (within the Jamf scrum master community of practice)
• Coach and encourage more junior Scrum Masters on their journey.
• Support multiple teams by various techniques based on needs and team specifics: Training, Coaching, Mentoring, Shadowing, Managing
• Communicate of any blockers / impediments and proactive solving if possible

What we are looking for:

• Minimum of 5 years of experience as a Scrum Master, or related role (Required)
• Strong communication skills (Required)
• Ability to understand and listen (Required)
• Innovative mindset willing to step out of comfort zone (Required)
• Ability to understand and listen (Required)
• Experience in meeting facilitation and teaching others (Required)
• Ability to work with several agile teams (Required)
• Ability to switch between roles (Coach, Mentor, Teacher, etc) as needed (Required)
• Experience working with several teams (Required)
• Experience in software development (any role) (Required)
• Familiarity with Jira (Preferred)
• Understanding of Agile & Scrum Scaling Patterns (Preferred)
• Experience building teams from the ground up (Preferred)
• Experience working with global teams (Preferred)
• Experience working within a scaled agile environment (Preferred)
• Experience working in multiple organizations in a similar position (Preferred)
• Associates (2 year) or 4 year / Bachelor's Degree in Business, Engineering, IT, Science, other technical qualification or related field. (Required)
• Agile / Scrum / SAFe Certifications (Preferred)
• A combination of relevant experience and education may be considered

Why Jamf?

• You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world.

• We put people over profits - which is why our customers keep coming back to us.

• Our volunteer time off allows employees to support and give back to our communities.

• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.

• 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

• Over 100,000 Jamf Nation users, the largest online IT community in the world.

JAMF is an equal opportunity employer and does not discriminate with regard to race, color, national origin, age, religion, disability, gender, sexual orientation, gender identity, genetic information, familial status, marital status, military status, or any other characteristics protected by federal, state, and local applicable fair employment practices laws.

The requirements and demands in this description represent those that must be met by an employee to successfully perform the functions of this job. This is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job, rather it is intended to be a reflection of those essential for recruitment and selection, for making fair job evaluations and for establishing performance expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise. It does not alter the "at will" employment relationship between the company and the employee.