Occupancy Specialist

DISTINGUISHING FEATURES OF THE CLASS: The work involves responsibility for processing candidates and re-certifying residents for public housing and HUD Housing Choice Voucher (HCV) Program. An employee in this class is regarded as a specialist concentrating on occupancy of rental units, showing of apartments, completion of financial review, lease and coordination of move-in with maintenance department. The work is performed under the direct supervision of the Executive Director of the Housing Authority with latitude given to exercise independent judgment in carrying out work assignments. Does related work as required.

TYPICAL WORK ACTIVITIES (illustrative only):

Screens and interviews candidates for public housing apartments and determines eligibility for such rental assistance;

Processes and assists candidates with completing applications for rental assistance in accordance with established policies and guidelines;

Provides education and information to residents, as to their rights and responsibilities under the program;

Performs re-certification of eligibility for rental assistance to program participants annually in accordance with federal and state regulations;

Provides assistance to the candidates in the selection process of and makes recommendations to the Director

in the assigning of apartments;

Maintains files and waiting lists in accordance with Federal and State regulations;

Processes paperwork and obtains necessary information regarding resident affairs including apartment transfers, resident

grievances, resident eligibility and counseling of delinquent residents;

Assists the Director in resolving tenant/landlord problems;

Notifies residents of lease expirations and re-certification dates and sets up appointments for review, re-inspections prior to leasing or re-inspections and follow up to ensure deficiencies are corrected;

Evaluates condition of apartment use and may assist the Director in performing routine inspections prior to leasing or re-inspections and follows up to ensure deficiencies are corrected;

Assists residents with financial or social problems by providing information and referral services to clients regarding available community resources;

Maintains detailed and confidential records and prepares reports as required;

Maintains a close relationship with resident associations, community leaders and local and federal agencies;

Prepares, copies, and distributes bulletins, notices and other announcements as required;

Performs general office duties, including data entry/keyboarding, handling general correspondence and filing.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Working knowledge of laws, regulations and policies pertaining to public housing; Working knowledge of economic and social factors related to housing programs; Working knowledge of social services, health-related and financial resources available to local residents; Working knowledge of objectives of public housing; Skill in conducting an interview to acquire information; Ability to establish and maintain effective working relationships with others; Ability to maintain detailed and confidential records and prepare reports; Ability to communicate effectively both orally and in writing; Ability to learn to inspect and evaluate condition of housing units; Ability to make eligibility determinations by comparing applications to criteria; Initiative; Resourcefulness; Good judgement; Physical condition suitable to the demands of the position.

Pay: $22.94 - $29.52 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $30