What are the responsibilities and job description for the Operations Manager position at Jameson Sotheby's International Realty?
Operations Manager – Top Real Estate Team (Chicago)
About the Role:
IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most—clients, deals, and growth.
Responsibilities:
- Own and manage all daily operational tasks—anticipating needs before they arise.
- Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers).
- Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time.
- Manage and streamline communication across the team, ensuring nothing falls through the cracks.
- Track and follow up on all active deals, ensuring deadlines and contingencies are met.
- Maintain and update internal systems, checklists, and processes for maximum efficiency.
- Handle inbox triage - filtering and responding to operational and logistical questions.
- Be the first point of contact for vendors, contractors, and service providers.
- Assist with marketing coordination (print orders, open house prep, listing packages).
- Provide weekend coverage for critical tasks, emergencies, or show prep.
- Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction.
Qualifications:
- Minimum 3 years of experience in a real estate operations, transaction coordination, or team management role.
- Deep understanding of real estate workflows (listings, contracts, closings).
- Licensed or willing to obtain a license preferred.
- Exceptional attention to detail and organizational skills.
- Comfortable making decisions and taking ownership.
- Tech savvy (CRM, MLS, digital marketing platforms).
- Able to work weekends and off-hours when needed.
- Thrives in a fast-paced, high-stakes environment.
Compensation:
- Competitive base salary performance-based bonuses.
- Growth potential in a top-producing luxury real estate team.