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Dispatcher (AM - Onsite)

James River Petroleum
Ashland, VA Full Time
POSTED ON 12/9/2025 CLOSED ON 1/30/2026

What are the responsibilities and job description for the Dispatcher (AM - Onsite) position at James River Petroleum?

This position will sit on sight Mon-Fri 8-5 at our Ashland, VA location.

Company Overview:
James River Petroleum and its affiliates are a full-service consultative fuel provider. We service commercial, government, and retail markets nationwide with an emphasis on customized solutions. We offer our customers a nationwide fuel card program, bulk and strategic delivery services, fixed/hedged pricing based or contract partnerships, inventory management, and much more. Incorporating technology, conducting market research, managing a mixed fleet of company vehicles and common carrier partners, and providing on-going communication and education are the core elements of our approach. James River is headquartered in Ashland, VA with company vehicles operating in Atlanta, Baltimore, Charlotte, Fairfax, Norfolk, Richmond, and Roanoke.

Job Summary:
The primary responsibility of this position is to promote safe and efficient deliveries for our operations and meet customer expectations each delivery. The position exists to manage all customer open orders on company equipment are delivered on time and on schedule. Dispatcher will schedule an appropriate number of drivers for the available work and maintain a schedule that results in an appropriate level of overtime hours. Dispatcher will plan for and work around short-term variances in available trucks and drivers. Proper communication to drivers to management and to sales is key to success. The position will manage our business and all weekend deliveries for JRP.

Duties/Responsibilities:
Manage driver-work schedules, overtime, delivery windows and levels of service.
Manage shift accounts- set up, delivery time, gallons and new business.
Manage all driver daily work for entry the following morning
Provide daily back up for all JRP deliveries
Communicate fueling points to each market weekly
Monitor actual delivered by truck-by customer
Identify open fueling windows and move all possible first shift gallons to fill
Produce driver fueling metrics - working with Dir of Transportation
Manage truck PM needs
Manage after hour calls to JRP
Member of the on-call team

Education and Experience:
Petroleum experience 1-5 years
Previous experience in managing driver team
Demonstrate success in previous work history
Demonstrate success in an independent work environment
Goal oriented

Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Will be on-call rotating weekends

Benefits / Compensation:
Competitive salary
401K with 2% annual company contribution
Excellent, full health benefits package

Salary.com Estimation for Dispatcher (AM - Onsite) in Ashland, VA
$41,459 to $54,893
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