Office Assistant - IE

• 20002062
• Student Life and Involvement
• Student Employment
• Federal Work Study
• Opening on: Jun 1 2026
• Student Affairs
• 300171 - Student Accountability & Restorative Prac
  
  

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Working Title: Office Assistant - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Federal Work Study

Position Status: Part-Time

FLSA Status: N/A

College/Division: Student Life and Involvement

Department: 300171 - Student Accountability & Restorative Prac

Pay Band

Pay Rate: Hourly

Specify Range or Amount: $12.77 Per Hour

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 06/22/2026

About JMU

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information

This position performs a variety of duties to support the Office of Student Accountability and RestorativePractices (OSARP).

OSARP office hours during the school year (Fall/Spring) are Monday to Friday from 8:00 AM to 12:00 Noon and 1:00 PM to 5:00 PM. Our office is closed from 12:00 Noon to 1:00 PM for lunch.

Duties And Responsibilities

• Maintain 10 scheduled office hours per week.
• Provide administrative support to Front Desk Administrative Assistant, Office Coordinator
• Provide customer service to students, parents, staff, faculty, and federal agents.
• Assist with daily and weekly tasks including reminder phone calls, letter creation and data entry.
• Provide additional support for Case Management and other units in the office as needed.
• Demonstrate a commitment to the Office of Student Accountability and Restorative Practices, its
  
  

mission and its outcomes, and to the value statements of the Division of Student Affairs and the

University.

• Maintain confidentiality as required by the Family Educational Rights and Privacy Act regarding the
  
  

non-disclosure of educational records; maintain confidentiality of other sensitive information.

• Attend staff training prior to commencement of duties; participate in ongoing training and professional
  
  

development including but not limited to Education Programs Unit Staff Meetings, All Staff Meetings, and

additional professional development.

• Assess professional progress and receive feedback through biweekly meetings with
• supervisor and semester meetings with Associate Director of Case Management; Participate in formal
  
  

staff evaluation processes.

• Assist with additional projects and duties as assigned.
  
  

Qualifications

• Ability to maintain strict confidentiality.
• Attention to detail, dependability, confidentiality, and punctuality are essential attributes for this position.
• Applicants must be in good academic standing and eligible for Federal Work Study in order to be considered.
  
  

Additional Posting Information

IMPORTANT: Your resume, cover letter and verification of Federal Work Study eligibility must be provided with your application.

To find your Financial Aid Offer Letter you can log on to your MyMadison account and under Finances click "View My Financial Aid". Click on 2026-2027 Aid Year, save the document as a pdf, or copy and paste into a word document and save. This is the "Financial Aid Offer Letter" document required for your application.

By submitting this application, you authorize the Office of Student Accountability and Restorative Practices to review your university disciplinary records with for the purposes of confirming your disciplinary standing with James Madison University. You acknowledge and agree that this authorization will remain in effect during the term of your contract if chosen for this position.

Conditions Of Employment

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.