Dental Receptionist/Administrative Position

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist/Administrative Professional to join our vibrant dental practice. In this role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative tasks. Your energetic approach and excellent organizational skills will help streamline daily operations, facilitate patient care, and support the overall efficiency of our office. This paid position offers an exciting opportunity to be part of a dedicated healthcare team committed to delivering exceptional dental services.

Responsibilities

• Greet patients warmly and professionally, providing outstanding customer service at the front desk
• Schedule appointments using dental practice management software such as Eaglesoft, ensuring optimal clinic flow
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Manage patient check-in and check-out procedures, including updating medical records and collecting co-pays
• Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages
• Maintain accurate dental records, medical documentation review, and ensure compliance with HIPAA regulations for patient confidentiality
• Assist with billing and coding tasks, including CPT coding, ICD-10/ICD-9 coding, and medical billing procedures using EMR systems like Meditech or Athenahealth
• Support office management tasks such as filing, data entry, and maintaining organized medical records in electronic health record (EHR) systems.

Skills

• Strong knowledge of dental terminology, medical terminology, and office administrative procedures
• Proficiency in dental practice management software such as Eaglesoft or Dentrix; experience with EMR systems like Meditech or Athenahealth is highly desirable
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10-key), and familiarity with health information management systems
• Experience with insurance verification, medical coding (CPT, ICD), and medical billing processes in a healthcare setting
• Ability to review documentation accurately while ensuring compliance with HIPAA standards
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Exceptional organizational skills with attention to detail in clinic experience or medical office experience
• Strong communication skills paired with professional phone etiquette and customer service excellence
• Prior front desk or medical receptionist experience in a dental clinic or healthcare environment is preferred

Join us to be part of a dedicated team that values energetic service delivery and meticulous administrative support. Your expertise will help create a seamless patient experience while supporting the operational success of our practice.

Pay: $24.50 - $29.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid sick time
• Paid time off
• Paid training

Experience:

• Medical office: 2 years (Required)

Ability to Commute:

• Dundalk, MD 21222 (Required)

Work Location: In person

Salary : $25 - $30