What are the responsibilities and job description for the Front Office Administrator position at James Landscaping?
LANDSCAPING COMPANY OFFICE OPERATIONS MANAGER
James Landscaping
Keller, TX 76244
Company Overview
James Landscaping is a full-service landscaping company that creates custom design, installation, and maintenance programs for residential and commercial properties.
We are an award winning company that has been serving the DFW area since 1989.
JamesLandscaping.com
Job Description
We need an organized and detail-oriented Office Manager to join our design and build landscaping team. You will serve as a core point of contact for clients, coordinate project and consultation schedules for our designers and field crews, and manage our financial invoicing process. This is a full-time salaried position in office.
Office hours: Monday – Thursday 7:00 AM – 5:30 PM
Key Responsibilities
Office Management & Administration
· Manage front-line communications, including answering incoming client calls, sorting emails, and greeting visitors in a professional manner.
· Maintain office efficiency by ordering supplies, managing vendor relationships, and keeping common areas and files organized.
· Support company leadership with HR onboarding paperwork, team meeting coordination, and routine administrative reporting.
Scheduling & Operations
· Coordinate project calendars for landscape designers, sales consultations, and installation crews to ensure smooth project timelines.
· Prevent scheduling conflicts by tracking field crew availability and time off.
· Communicate schedule updates or weather delays promptly to both clients and field supervisors.
· Order Plants and Materials to support project deliverables.
Invoicing & Financial Tracking
· Process project billings, including deposit requests, progress milestone invoices, and final project close-out charges.
· Review estimates and change orders to ensure itemized billing is accurate before sending invoices to clients.
· Track accounts receivable, follow up on late payments, and log incoming receipts using QuickBooks/LMN
Qualifications & Skills
- 3 years of experience in office management, administration, or bookkeeping.
- Strong communication skills with a friendly, customer-first phone and email presence.
- Exceptional organizational skills and the ability to multitask in a fast-paced environment.
- Proficient with technology, specifically
- Microsoft Office Suite (Excel, Word, Powerpoint)
- QuickBooks
- CRM/Scheduling software (LMN Landscaping Software specifically would be a huge plus)
- Spanish speaking would be a plus, but is not mandatory.
- Knowledge of plants and landscaping design would be a plus, but can be learned on the job.
- Bonus: Prior experience or a genuine passion for the plants and landscaping design.
Compensation & Benefits
Competitive salary commensurate with experience.
Paid Time Off, Holidays and 401(k) with 4% match.
James Landscaping is a full-service landscaping company that creates custom design, installation, and maintenance programs for residential and commercial properties.
We are an award winning company that has been serving the DFW area since 1989.
JamesLandscaping.com