What are the responsibilities and job description for the Veterinary Receptionist/ CSR position at James Island Veterinary Hospital?
Customer Service Superstar Wanted
Privately owned AAHA-accredited hospital Supportive, team-focused culture 3 days on / 4 days off schedule
Are you ready to find your perfect fit with a privately owned, American Animal Hospital Association–Accredited veterinary hospital?
James Island Veterinary Hospital is growing — expanding both our team and our hours — and we’re looking for a Customer Service Representative (CSR) to help us shine even brighter
Why You’ll Love It Here
At JIVH, teamwork is everything. Our clients expect nothing but world-class service, and we’re proud to deliver it — all while keeping things fun, supportive, and positive. We laugh, we encourage each other, and when challenges arise, we rise to the occasion together. Don’t just take our word for it — check out our 5-star reviews to see the difference our culture makes!
The Ideal Teammate Is:
- Computer savvy and quick to learn new software
- Confident, courteous, and professional on the phone
- A creative problem-solver who can think on their feet
- Organized, detail-oriented, and dependable
- A positive team player who thrives in a fast-paced environment
Your Day-to-Day Will Include:
- Being the friendly face (and voice!) that welcomes clients and their pets with warmth and empathy
- Listening to client concerns and helping guide them with compassion and understanding
- Scheduling appointments and keeping our hospital calendar running smoothly
- Keeping patient records accurate and up-to-date
- Making sure our reception area stays clean, organized, and inviting
- Using veterinary terminology to support clear communication between clients and staff
Schedule & Perks
- Full-time, 12-hour shifts (9:30am–10:30pm)
- A true 3 days on / 4 days off schedule (with a full hour lunch to relax and recharge)
- A workplace where your role is valued, your team has your back, and you can grow professionally
How to Apply: Please do not call. Email your resume and references to jivhinvoices@gmail.com or drop them off in person. Applications without a resume and references will not be considered.
Come join a team that cares deeply for pets, people, and each other.
Sincerely,
Holly Daniels, CVPM
Practice Manager
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17