What are the responsibilities and job description for the Front Office Dental Receptionist position at James Howell, DMD?
Job Title: Front Desk Employee *** DENTAL OFFICE EXPERIENCE REQUIRED
Location: Dr. James B Howell DMD
Job Type: Part-Time M-W 8-5 occasional Thursdays 8-12
Salary: 23.00 / hr - 27.00/ hr
Benefits: Employee discount, Paid Time off
About Us:
At Dr. James B Howell Dental , we pride ourselves on providing exceptional customer service and creating a welcoming environment for all who walk through our doors. We're seeking a friendly, organized, experienced , and proactive Front Desk Employee to join our team. As the first point of contact for our visitors, you will play a crucial role in creating a positive first impression and ensuring smooth daily operations at the front desk.
Key Responsibilities:
- Greet and welcome visitors, clients, and employees in a professional and friendly manner.
- Answer and direct phone calls, emails, and inquiries.
- Schedule appointments.
- Assist with processing incoming and outgoing mail and packages.
- Provide general support to staff, including assisting with daily operations and special projects.
- Maintain a clean and organized front desk area.
- Handle customer complaints and resolve issues in a timely and courteous manner or direct them to the correct person.
Qualifications:
- High school diploma or equivalent (College degree preferred).
- Experience in a Dental Office is REQUIRED.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multitask.
- Ability to work well both independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Basic knowledge of office equipment (phones, printers, fax machines).
- A positive attitude and a willingness to go the extra mile for customers.
Job Type: Part-time
Pay: $23.00 - $27.00 per hour
Expected hours: 26 – 32 per week
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Experience:
- Dental Front desk: 3 years (Preferred)
- treatment planning: 3 years (Preferred)
Ability to Commute:
- Louisville, KY 40207 (Required)
Ability to Relocate:
- Louisville, KY 40207: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $27
