What are the responsibilities and job description for the Regional Account Manager - Corpus Christi position at James Hardie?
James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com.
Summary
Location: Remote/Home Office - Corpus Christi, Laredo, Victoria, Rio Grande Valley
The Regional Account Manager (RAM) Exteriors and Outdoor Living, reports to the District Sales
Manager and works with a regional team of sellers. The RAM has the responsibility of owning
downstream contractor demand for all James Hardie products within an assigned segment. The
role is responsible for defending business, gaining customer wallet share, while driving material
conversion and growing market share, expanding the premium product adoption. The role regularly
executes district plans and partners with Channel Manager and field teams to convert demand into
sustained territory growth.
What You’ll Do:
Account Management/Business Development
Core Competencies:
leaders to achieve an ideal outcome. Strong understanding of sales processes, sales
funnel management, and sales practices. Knowledgeable of market segmentation and goto-market strategies. Familiar with Customer Relationship Management systems to aid in
organization and planning.
(margins, turns, labor optimization), market opportunity and dynamics to advise partners
for mutual growth. Flexibility to identify and attend key activities within assigned territory
while being accountable to a priority-based schedule with prospective customers.
present in front of large groups and convey messages in a captivating manner. Familiar with
key communication tools (DISC, SLII, etc.).
including features, applications, installation considerations, and value drivers across
residential and commercial projects.
Candidate Requirements:
As of the date of this posting, a good faith estimate of the current pay scale for this position is $85,000 to $100,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.
At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com.
Summary
Location: Remote/Home Office - Corpus Christi, Laredo, Victoria, Rio Grande Valley
The Regional Account Manager (RAM) Exteriors and Outdoor Living, reports to the District Sales
Manager and works with a regional team of sellers. The RAM has the responsibility of owning
downstream contractor demand for all James Hardie products within an assigned segment. The
role is responsible for defending business, gaining customer wallet share, while driving material
conversion and growing market share, expanding the premium product adoption. The role regularly
executes district plans and partners with Channel Manager and field teams to convert demand into
sustained territory growth.
What You’ll Do:
Account Management/Business Development
- Build and maintain strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support.
- Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction and loyalty.
- Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
- Develop structured account plans and execute growth targets for each key account.
- Conduct regular business reviews with accounts to assess goals, performance, challenges, and future needs.
- Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
- Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
- Use data to forecast account performance, identify trends, and prioritize actions.
- Drives downstream demand with contractors across both Exteriors and Outdoor Living products.
- Enables cross-selling opportunities to support Channel Managers
- Builds long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities.
- Acts as the primary dealer relationship owner for assigned accounts, ensuring alignment to James Hardie priorities and enabling effective cross-sell execution
- Partners with dealers to launch campaigns, train sales teams, and connect contractor demand to dealer programs
- Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives
- Ability to tailor engagement and messaging to segment-specific needs
- Develops and executes a territory plan that translates regional priorities into daily activity
- Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback
Core Competencies:
- Sales Expertise: Willingness and ability to cultivate relationships, grow networks, nurture
leaders to achieve an ideal outcome. Strong understanding of sales processes, sales
funnel management, and sales practices. Knowledgeable of market segmentation and goto-market strategies. Familiar with Customer Relationship Management systems to aid in
organization and planning.
- Business Consultation: Strong business/financial acumen, preferably regarding the
(margins, turns, labor optimization), market opportunity and dynamics to advise partners
for mutual growth. Flexibility to identify and attend key activities within assigned territory
while being accountable to a priority-based schedule with prospective customers.
- Communication/Influence: Ability to influence internal and external stakeholders and
present in front of large groups and convey messages in a captivating manner. Familiar with
key communication tools (DISC, SLII, etc.).
- Building Products Knowledge: Familiar with of basic construction practices with the
including features, applications, installation considerations, and value drivers across
residential and commercial projects.
Candidate Requirements:
- Bachelor's degree or equivalent experience required.
- 3 years of progressive sales experience with a high-level of organization, discipline, and
- 1 years of experience working with a Customer Relationship Management system
- Ability to travel outside of local market up to 50% of the time
- Valid driver’s license is required, and employment is contingent upon maintaining a
- Preferably bilingual with English and Spanish.
As of the date of this posting, a good faith estimate of the current pay scale for this position is $85,000 to $100,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.
At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.
- Compensation: competitive salary and bonus eligibility
- Insurance: day-one health coverage medical, dental, vision, life insurance
- Paid Time Off: vacation and company holidays
- Retirement: 401(k) with 6% match
- Investments: Employee Stock Purchase plan (ESP)
- Work-Life Balance: parental leave, wellness programs
- Purpose. Impact. Community: Sustainability Initiatives | James Hardie
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Salary : $85,000 - $100,000