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Registered Nurse - Community Care Women's Health Care Coordinator

James H Quillen VA Medical Center
Johnson, TN Other
POSTED ON 6/5/2026
AVAILABLE BEFORE 6/12/2026
The Community Care Women's Health Care Coordinator (RN) is responsible and accountable for all elements of the nursing process when providing, coordinating, and/or supervising patient care and Women's Health community consults. Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care and the referral process.



Qualifications:

Basic Requirements:
  • English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12975120.
Grade/Level Scope Education
Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required.
Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required.
Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience.
Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience.
Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.
*Note: Foreign education programs/degrees are not creditable as related degrees.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Preferred Experience:
  • Bachelor of Science in Nursing (BSN)
  • Womens health and/or care coordination experience
  • Experience coordinating and tracking complex patient care, referrals, authorizations, and/or IVF benefits through the continuum of care
  • Proficiency in Microsoft Excel and other data management applications
  • National certification in Women's Health Nursing, Ambulatory Care, or Case Management
  • Experience working with Veteran populations
  • Experience providing patient education
  • Evidence of publication, quality improvement initiatives, or policy development impacting Women's Health at the program, service, or organizational level

Physical Requirements:

This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, lifting 10 pounds or more and pushing. Transferring patients and objects may be required. The RN may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The RN may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. .

Responsibilities:

Functions or Scope of Assigned Duties:

The Community Care Women's Health Care Coordinator (RN) is responsible for providing competent, evidence-based care to assigned patients. Provides patient management, care coordination, and education for Veterans and their spouses, including but not limited to coordinating and managing community maternity care, gyn care, infertility treatment, in vitro fertilization, mammography, cervical cancer screening, and bone density testing. Adheres to VHA Directives governing treatment eligibility and community referral eligibility.

The Community Care Women's Health Care Coordinator (RN) assists Veterans, spouses, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs. Coordinates care with multiple providers across all levels and sites of care including both VA and community providers. Coordination also includes assuring services interface within the VA and community programs to provide continuity of care to Veterans.

The Community Care Women's Health Care Coordinator (RN) provides oversight of the patient's journey through the diagnostic and treatment continuum, ensuring that all steps in the process are scheduled, timely and completed, while tracking the plan of care and ensuring medical records are received and scanned into the electronic medical record system.

The Community Care Women's Health Care Coordinator (RN) tracks costs and attempts for approved IVF treatments. Tracks IVF cycles to ensure process is in accordance with VHA Directive 1334. Tracks intrauterine insemination attempts to ensure process is in accordance with VHA Directive 1332. Ensures authorizations for care are in place and that billing is accurate for in vitro fertilization.

The Community Care Women's Health Care Coordinator (RN) coordinates and facilitates, as needed, women's health care including contacting the Veterans, facilitating appointments and authorizations, tracking receipt of test results and other medical documentation, retrieving medical records from the community and indexing them into the electronic health records, and notifying providers of needed follow up care.

The Community Care Women's Health Care Coordinator (RN) will interface with outside referral agencies and ensure that their business and clinical practices follow regulatory standards. Anticipates and implements preventive patient care measures. The Community Care Women's Health Care Coordinator (RN) provides guidance and education to patients and caregivers and collaborates with other professionals at all levels.

The Community Care Women's Health Care Coordinator (RN) addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team. The Community Care Women's Health Care Coordinator (RN) ensures the plan of care and educational requirements are individualized and tailored specifically to support each individual patient's needs. Reports status of service needs and contributes to problem resolution and modification of processes as necessary. Supports the facility Women's Health Program and evaluates care and outcomes to ensure timely and appropriate provision of sex-specific services.

The Community Care Women's Health Care Coordinator (RN) may be required to perform other assigned duties within or outside of the department as directed by supervision, to include direct patient care duties.

Supervisory Controls:
The incumbent is responsible to the assigned rating and approving supervisors and is accountable to the Chief of Staff

Dimensions of Nursing Practice:

Leads professional practice using the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) to improve evidence-based and/or data-driven outcomes for an identified patient population and/or specialized areas within immediate practice setting.

Customer Services Requirements:

Consistently communicates and treats customers (patients, visitors, volunteers, and Medical Center staff) in a courteous, tactful, and respectful manner.



VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule:Full time (7:45 am.- 4:30 pm.)
Payscale: NG42
Functional Statements: 61336-F, 61337-F, 61338-F, 61339-F, 61340-F
Telework: Not available
Virtual: This is not a virtual position
EDRP: Not authorized

Salary : $62,784

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