Office Coordinator

OFFICE COORDINATOR

With over 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.  

We’re currently looking for an Office Coordinator to join our team in Franklin, TN. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!

PRINCIPAL OBJECTIVES OF THE POSITION 

As an Office Coordinator, you will manage and support the overall organization and structure of your assigned office location. You will be the first point of contact for clients, vendors, and employees and act as an ambassador for the Scott Insurance brand. 

This will be in on-site position (5 days in-office per week). 

PRINCIPAL DUTIES AND RESPONSIBILITIES 

• Manage the day-to-day functions of the office including welcoming visitors, answering and directing incoming calls, purchasing supplies, organizing office events, and overseeing office equipment repairs and conference room schedules.  
• Coordinate with HR, IT, and operational managers to assist new hires with office orientation and technology support.  
• Monitor the office security system and manage office alerts via the Agility alert platform. 
• Serve as a liaison with building management to notify employees of pertinent office information and updates. 
• Prepare incoming and outgoing mail and communicate with carriers. 
• Provide general administrative support as needed (filing/scanning, preparing reports, and bookkeeping). 
• Perform other duties as assigned.   

POSITION QUALIFICATIONS AND REQUIREMENTS 

• High School diploma required. 
• A proven ability to work in a team environment and meet strict deadlines - all while providing exemplary customer service. 
• Experience effectively managing multiple tasks and making decisions with limited oversight. 
• Strong organization/communication skills - including the ability to develop relationships and effectively communicate with internal and external stakeholders. 
• Ability to obtain a state-issued Notary certificate required.
• Proficient with Microsoft Suite (MS Office - Word, Excel, and Outlook).