Server

Join the Jalapeno Tree family and become a part of the Pepper Posse! At the Jalapeno Tree, we are passionate about delivering Crazy Good Mexican Food in a family-friendly atmosphere. We are seeking energetic, motivated individuals who are dedicated to exceptional guest experiences, high-quality ingredients, and exemplary service. As a server, you will be responsible for providing excellent customer service, taking and delivering orders, and ensuring that guests have a positive dining experience.

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner. Provide information about the menu, specials, and make recommendations accordingly.
• Take accurate food and drink orders from guests, ensuring that special requests and dietary/allergy restrictions are communicated to the kitchen.
• Serve food and beverages to guests in a timely and efficient manner. Ensure that orders are delivered accurately and meet the restaurant’s quality standards.
• Monitor and attend to guests’ needs throughout their meal. Refill drinks, clear empty plates, and ensure that tables are clean and organized.
• Present checks to guests, process payments, and handle cash and credit transactions accurately.
• Address and resolve any guest complaints or issues with professionalism and efficiency. Escalate any unresolved issues to management as needed.
• Maintain cleanliness and organization of the server station, dining area, and other workspaces. Ensure that all health and safety standards are followed.
• Assist with opening and closing duties and sidework as assigned.

Benefits

• Competitive hourly wage and tips
• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Opportunities for advancement

Requirements

• Qualifications:
• • Must be at least 18 years of age.
  • Ability to handle multiple tables and tasks simultaneously in a fast-paced environment.
  • Ability to operate point-of-sale (POS) systems and handle cash and credit transactions.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
• Certifications:
• • TABC Certification for serving alcohol.
  • Texas Food Handlers Certification.
• Skills:
• • Strong customer service skills with the ability to engage with guests and provide an exceptional dining experience.
  • Clear and effective communication skills for taking orders, interacting with guests, and coordinating with team members.
  • Excellent organizational and time management abilities.
  • Proficiency in using point of sale (POS) systems and other restaurant management software.
• Physical Requirements:
• • Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds.

Preferred Qualifications

• Previous experience as a server or in a customer service role is preferred but not required.
• Working knowledge of point-of-sale systems preferred.
• High school diploma or GED preferred