What are the responsibilities and job description for the Restaurant Operations Director position at Jalapeno Tree Mexican Restaurant?
Job Summary
As a Restaurant Manager at the Jalapeno Tree Mexican Restaurant, you will be responsible for leading a dynamic team in delivering exceptional guest experiences. You will oversee daily restaurant operations, ensuring high-quality ingredients, excellent service, and a clean, safe, and organized environment.
Duties and Responsibilities:
As a Restaurant Manager at the Jalapeno Tree Mexican Restaurant, you will be responsible for leading a dynamic team in delivering exceptional guest experiences. You will oversee daily restaurant operations, ensuring high-quality ingredients, excellent service, and a clean, safe, and organized environment.
Duties and Responsibilities:
- Guest Experience Management:
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- Ensure every guest interaction is positive and exceeds expectations.
- Address guest concerns and resolve issues promptly and professionally.
- Staff Leadership:
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- Train, mentor, and develop team members to ensure high performance.
- Conduct regular team meetings and performance reviews.
- Operational Excellence:
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- Oversee daily restaurant operations, including opening and closing procedures.
- Maintain a clean, safe, and organized restaurant environment.
- Manage inventory, order supplies, and ensure proper food storage.
- Financial Management:
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- Monitor and control operational budgets and expenses.
- Analyze financial reports and implement strategies to achieve financial goals.
- Compliance and Safety:
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- Ensure compliance with health, safety, and sanitation standards.
- Enforce all local, state, and federal regulations related to food and beverage service.
- Health insurance
- Dental insurance
- Vision insurance
- Paid vacation (1 week after the first 6 months)
- 401(k) Employee Retirement Savings Plan
- Rich bonus structure
- Opportunities for advancement
- Competitive salary
- Minimum of 2 years of experience in a similar restaurant concept.
- Proven track record of managing a team in a fast-paced environment.
- Valid driver's license.
- Compliance with any federal, state, county, or municipal regulations regarding food and beverage service.
- Skills:
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Ability to work in a high-energy, fast-paced environment.
- Proficiency in using point of sale (POS) systems and other restaurant management software.
- Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 50 pounds.
- Frequent exposure to varying temperatures (cooler/freezer and kitchen area).
- Good vision and hearing, ability to read, write, and operate a computer and telephone.
- Passion for hospitality and guest satisfaction.
- Strong problem-solving and conflict-resolution skills.
- Ability to work weekends, holidays, day shifts, and night shifts.
- High school diploma or GED; advanced education in hospitality or a related field is a plus.