What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Jake Christensen - State Farm Agent?
Benefits:
ABOUT OUR AGENCY
I opened my agency in November 2025 and currently lead a growing team of three. Before becoming a State Farm agent, I worked as a State Farm team member, giving me firsthand experience in the business and a passion for helping others grow. I'm a Finance graduate from the University of Colorado Boulder and a Colorado native who enjoys sports, camping, the outdoors, and spending time at Red Rocks.
Our agency offers paid time off, paid holidays, your birthday off, a Simple IRA, licensing reimbursement, an Employee Assistance Program through Thrive, team outings, and professional development opportunities. We also offer performance-based promotions and are excited to create opportunities for advancement as our agency grows.
Our culture is collaborative, supportive, and built around an open-door approach. I'm looking for someone who communicates well, takes initiative, enjoys being part of a team, and is excited to grow alongside a newer agency. If you're looking for a positive environment where you can make an impact and build your career, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Jake Christensen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
I opened my agency in November 2025 and currently lead a growing team of three. Before becoming a State Farm agent, I worked as a State Farm team member, giving me firsthand experience in the business and a passion for helping others grow. I'm a Finance graduate from the University of Colorado Boulder and a Colorado native who enjoys sports, camping, the outdoors, and spending time at Red Rocks.
Our agency offers paid time off, paid holidays, your birthday off, a Simple IRA, licensing reimbursement, an Employee Assistance Program through Thrive, team outings, and professional development opportunities. We also offer performance-based promotions and are excited to create opportunities for advancement as our agency grows.
Our culture is collaborative, supportive, and built around an open-door approach. I'm looking for someone who communicates well, takes initiative, enjoys being part of a team, and is excited to grow alongside a newer agency. If you're looking for a positive environment where you can make an impact and build your career, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Jake Christensen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $50,000 - $70,000