What are the responsibilities and job description for the Remote Client Experience Specialist | Work From Home | Training Provided position at JAK Travel Agency?
Job Overview
We are seeking a remote Client Experience Specialist to support clients in the Nashville, TN area through scheduling, coordination, and service-related communication in a fast-paced remote environment. This role suits individuals who are organized, reliable, and enjoy working directly with people in a structured support capacity. This is a remote position with training provided, and we welcome candidates from diverse professional backgrounds who are eager to learn and grow.
What you will be doing
We are seeking a remote Client Experience Specialist to support clients in the Nashville, TN area through scheduling, coordination, and service-related communication in a fast-paced remote environment. This role suits individuals who are organized, reliable, and enjoy working directly with people in a structured support capacity. This is a remote position with training provided, and we welcome candidates from diverse professional backgrounds who are eager to learn and grow.
What you will be doing
- Managing client communications and support requests
- Coordinating schedules and appointment-related tasks
- Assisting with service updates and follow-ups
- Maintaining accurate records and system updates
- Providing a consistent and professional client experience
- Strong communication and organizational skills
- Comfort working in a structured, task-based environment
- Ability to remain responsive and detail-oriented
- Reliable internet connection and a quiet workspace
- Previous experience in customer service, hospitality, retail, administration, or similar roles is a plus
Salary : $68,900 - $90,000