What are the responsibilities and job description for the Remote Client Experience Specialist | Work From Home | Training Provided position at JAK Travel Agency?
We are seeking a remote Client Experience Specialist to support clients through scheduling, coordination, and service-related communication in a fast-paced remote environment. This role is suitable for organized, reliable individuals who enjoy working directly with people in a structured support capacity. This is a remote position with training provided; candidates based in Atlanta, GA and the surrounding metropolitan area are welcome. We encourage applicants from diverse professional backgrounds who are eager to learn and grow.
Primary Responsibilities Include
Primary Responsibilities Include
- Managing client communications and support requests
- Coordinating schedules and appointment-related tasks
- Assisting with service updates and follow-ups
- Maintaining accurate records and updating internal systems
- Delivering a consistent and professional client experience
- Strong written and verbal communication skills
- Excellent organizational abilities and comfort working in a structured, task-based environment
- Detail-oriented with the ability to remain responsive
- Reliable internet connection and a quiet workspace suitable for remote work
- Previous experience in customer service, hospitality, retail, administration, or similar roles is a plus
Salary : $48,000 - $57,000