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Operations and Facilities Administrator

Jaizai Investment Inc
Matthews, NC Full Time
POSTED ON 3/2/2026
AVAILABLE BEFORE 5/1/2026

We are seeking a highly organized, proactive, and versatile Operations & Facilities Administrator to support operations, buying, facilities, and retail administration. This hybrid role ensures smooth day-to-day business operations, efficient purchasing and inventory management, well-maintained facilities, and excellent retail support. The ideal candidate thrives in a fast-paced retail environment and can juggle multiple responsibilities with professionalism and initiative. 

Key Responsibilities: 

Operations & Buying Support: 

  • Assist with daily operations and administrative tasks for operations and buying teams.
  • Support purchase orders, vendor communications, and product information management.
  • Monitor inventory levels, prepare replenishment reports, and assist with seasonal planning and promotions.
  • Maintain organized records of purchase orders, invoices, and contracts.
  • Coordinate cross-functional communication and support team workflows.

Retail Administration Support: 

  • Provide administrative support to retail locations, including sales reporting, and communications.
  • Help track retail performance metrics, sales reports, and inventory discrepancies.
  • Ensure smooth communication between corporate operations and retail teams.

Facilities Management & Supply Fulfillment: 

  • Oversee day-to-day operations and maintenance of all company facilities, including offices, retail locations, and warehouses.
  • Manage building systems (HVAC, electrical, plumbing, security, fire safety) to ensure proper operation.
  • Conduct regular inspections to identify maintenance needs, safety hazards, or compliance issues.
  • Manage vendor and contractor relationships for maintenance, repairs, renovations, and capital projects.
  • Supervise facilities staff or coordinate third-party service providers.
  • Ensure compliance with safety regulations, including OSHA and local building codes.
  • Coordinate ordering, stocking, and fulfillment of supplies for office, retail, and warehouse operations.
  • Maintain inventory of essential operational supplies and ensure timely delivery to locations.
  • Track supply usage, manage budgets, and identify cost-saving opportunities.

General Administrative & Team Support: 

  • Maintain records, prepare reports, and assist management with operational, retail, or facilities-related decisions.
  • Coordinate meetings, travel, and other administrative needs ofBuying/Retail team when required.
  • Respond promptly to operational, retail, or facilities emergencies.
  • Recommend and implement process improvements to increase efficiency and reduce risks.

Qualifications: 

  • 3 years of experience in operations, retail administration, buying support, or facilities management.
  • Strong organizational, problem-solving, and multitasking skills.
  • Knowledge of building systems, maintenance practices, and safety regulations.
  • Experience with supply ordering, inventory tracking, and fulfillment processes.
  • Proficient in Microsoft Office; experience with retail systems (ERP/POS) preferred.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced retail environment.
  • Team-oriented mindset with proactive problem-solving and initiative.

Preferred Skills: 

  • Experience in fashion, footwear, or retail environment.
  • Familiarity with purchase order systems, vendor management, and retail operations.
  • Supervisory experience with facilities or operations staff.
  • Knowledge of retail reporting metrics, store operations, and merchandising processes.

Salary.com Estimation for Operations and Facilities Administrator in Matthews, NC
$81,142 to $105,173
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