What are the responsibilities and job description for the Luxury Pre-Owned Manager position at Jaguar Land Rover Columbia?
Mills Automotive Group is seeking a high-performing Used Car Manager for our Jaguar Land Rover dealership. We are looking for a results-driven leader who can aggressively manage traffic, improve conversion rates, increase inventory turn, and grow used vehicle sales volume to 55 retail units per month while maintaining strong profitability and customer satisfaction.
This is an opportunity for an experienced automotive professional who understands the entire used vehicle operation from acquisition and merchandising to sales process execution and team accountability.
Key ResponsibilitiesTraffic & Lead Management- Drive showroom, phone, internet, and digital traffic conversion through disciplined follow-up processes.
- Monitor daily lead activity and ensure rapid response times across all lead sources.
- Partner with the sales team to maximize appointment set, show, and sold ratios.
- Analyze traffic trends and implement strategies to increase dealership opportunities.
- Hold sales staff accountable for CRM usage, customer follow-up, and pipeline management.
- Develop and execute a strategic plan to consistently achieve and exceed 55 used vehicle sales per month.
- Manage inventory levels, pricing strategies, and market competitiveness.
- Identify opportunities to increase used vehicle market share and dealership profitability.
- Work closely with acquisition teams to source quality inventory through trades, auctions, service drive opportunities, and direct purchases.
- Maintain optimal inventory turn and aging targets.
- Ensure vehicles are properly reconditioned, photographed, merchandised, and listed online.
- Monitor market pricing and adjust inventory to remain competitive.
- Oversee vehicle appraisals and trade evaluations.
- Coach, train, and motivate sales professionals to improve performance and customer experience.
- Conduct daily sales meetings and performance reviews.
- Establish clear KPIs and hold team members accountable for results.
- Foster a culture of urgency, professionalism, and continuous improvement.
- Maximize front-end gross profit while maintaining competitive market pricing.
- Review performance metrics and identify opportunities for increased profitability.
- Manage inventory investments and aged inventory strategies.
- Collaborate with F&I and dealership leadership to achieve overall store objectives.
- Minimum 3 years of successful automotive sales management experience.
- Previous Used Car Manager experience preferred.
- Proven track record of increasing used vehicle sales volume and profitability.
- Strong understanding of inventory management, acquisition strategies, and market-based pricing.
- Experience with CRM systems, digital retailing tools, and lead management platforms.
- Exceptional leadership, communication, and organizational skills.
- Data-driven mindset with the ability to analyze performance metrics and execute improvement plans.
- Valid driver's license and clean driving record.
- Competitive compensation package with performance-based incentives.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Professional development and advancement opportunities within Mills Automotive Group.
- Supportive leadership team and growth-focused culture.
The ideal candidate will be expected to:
- Grow used vehicle sales volume to 55 units per month.
- Improve traffic-to-sale conversion rates.
- Increase inventory turn and reduce aging inventory.
- Drive profitability while maintaining exceptional customer satisfaction.
- Develop a high-performing sales team focused on accountability and results.
If you are a proven automotive leader who thrives on driving traffic, increasing sales volume, and building a winning culture, we want to hear from you.
Apply today and help lead the continued growth of Jaguar Land Rover at Mills Automotive Group.