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Associate Director

JAG Physical Therapy
York, NY Full Time
POSTED ON 6/4/2026
AVAILABLE BEFORE 7/3/2026
Duties And Responsibilities

  • Essential Functions under the supervision, guidance, and mentorship of CD, Area Director, or RCD
  • Responsible for meeting census goals of clinic and each clinician (office KPIs, number of patients seen). Scorecard review weekly with CD, Area Director or RCD
  • Working with Human Resources, ensures compliance with all federal and state employment laws.
  • Facility maintenance
  • Review and approve timecards through UKG ensuring adherence to all federal and state regulations with respect to Exempt and Non-Exempt staff
  • Interview/hiring (clinical, admin, aide) in collaboration with HR- take out admin
  • Training and onboarding clinical staff, ongoing evaluation of performance
  • Resolve performance problems on a clinic level and elevating to HR when appropriate
  • Monitor staff compliance
  • Follow up with patients on low net promoter scores
  • Monitor monthly budget of visits, labor, and clinical supplies
  • Monitor documentation audits, Medicare compliance and patients approaching MMR cap
  • Prompt schedule review weekly
  • Monitor staff unsigned notes
  • Perform new patient eval audit weekly
  • Manages and approves expenses of staff in clinic
  • Physician referral management (outreach visits, Direct access review, etc.)
  • Clinical support staff expense management, scheduling, interviewing, hiring/termination
  • Monitor discharge policy adherence
  • Monthly clinical supply ordering
  • Adhere to lost patient log workflow
  • Weekly meeting/call with CD, Area Director or RCD
  • Weekly meeting with OM
  • Other duties as assigned

Minimum Requirements

  • Bachelors or Masters Degree required, Doctorate degree preferred
  • Professional License/Certification required
  • Valid CPR license
  • Minimum of two years’ clinical outpatient experience preferred
  • Knowledge of EMR system
  • Able to troubleshoot, keen sense for decision making and judgment; action oriented; approachable
  • Team player and effective at building and fostering teamwork as well as maintain composure when dealing with conflict
  • Excellent customer service skills, interpersonal and communication skills

Salary : $118,000

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