What are the responsibilities and job description for the Service Concierge position at Jaffarian Automotive Group?
The team at Jaffarian Volvo Toyota is looking for a dynamic, organized and detail oriented individual to join our team and grow within our organization as a Service Concierge. This role is based in Haverhill, MA, and offers a competitive hourly wage of $20.00-$25.00, paid weekly. If you are passionate about delivering excellent customer service and thrive in a fast-paced automotive environment, we invite you to become part of the Jaffarian Automotive Group.
Responsibilities
- Greet and assist service customers promptly and courteously.
- Schedule service appointments and manage customer communications.
- Coordinate with technicians and service advisors to ensure smooth workflow.
- Provide detailed information about services offered and pricing.
- Maintain accurate records of customer interactions and service requests.
- Assist in managing waiting area and service desk appearance.
- Support service team with administrative tasks as needed.
Requirements
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Detail oriented with a customer-focused attitude.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Proficiency with computer systems and scheduling software is a plus.
Benefits
- Competitive hourly wage of $20.00-25.00, paid weekly.
- Health, Dental and Vision Insurance
- 401K
- Opportunities for growth and development within the Jaffarian Automotive Group.
- Positive work environment with a supportive management team.
- Employee discounts on vehicle services and parts.
- State of the art facility
About the Company
Jaffarian Automotive is a 4th generation family owned dealership. We are customer-first with a focus on modern, no-pressure service and sales experiences. We invest in technology, training, and people who take pride in creating a smooth, professional experience for every customer. Our Service Department plays a critical role in keeping customers safe, informed, and coming back.
Salary : $20 - $25