What are the responsibilities and job description for the Field Application Engineer (Connectors) position at JAE Electronics?
JAE ELECTRONICS, INC. JOB DESCRIPTION
JOB TITLE: Field Application Engineer –(Connectors)
DEPARTMENT: Engineering / Technical Sales Support
REPORTS TO: Senior Engineering Manager
SUPERVISES: None
POSITION TYPE: Exempt
LOCATION: Cupertino
GENERAL POSITION SUMMARY:
We are seeking a highly motivated Field Application Engineer (FAE) to support our strategic partnership with Customer X. This role will serve as the dedicated technical liaison between Customer X’s engineering teams and our internal product development, ensuring the successful integration of our connector and interconnect solutions into Customer X’s products.
The ideal candidate will bring strong technical expertise, excellent communication skills, and a customer-first mindset, with the ability to thrive in a fast-paced, innovation-driven environment. Fluency in both English and Japanese is required to effectively support collaboration with Customer X’s teams and our Japan-based manufacturing and engineering partners.
MAJOR ACCOUNTABILITIES:
1. Act as the primary technical interface for Customer X, building and maintaining strong relationships with Customer X’s engineering and program teams.
2. Provide connector selection, design-in, and application engineering support tailored to Customer X’s requirements.
3. Lead design-win activities by ensuring compliance with Customer X's electrical, mechanical, thermal, and reliability standards.
4. Collaborate with Customer X and internal engineering teams on prototype builds, qualification, and mass production readiness.
5. Address technical challenges related to signal integrity, EMI/EMC, durability, and manufacturability.
6. Deliver technical presentations, documentation, and performance reports in line with Customer X’s review processes.
7. Proactively identify and mitigate risks in design and production phases.
8. Communicate customer insights, requirements, and roadmaps to internal product management and R&D teams.
9. Support on-site and virtual design reviews, audits, and issue resolution activities.
10. Travel as required to Customer X offices, contract manufacturers, and global company sites.
DUTIES AND RESPONSIBILITIES: PERCENT
Customer’s project support on all technical aspect 30
Customer support / proposals / technical documentation 30
Lead product development with internal team 30
Project and Program Engineering Reviews 10
CORE COMPETENCIES:
1.) Must present a willingness to learn interconnect products and supporting applications.
2.) Strong ability to initiate and maintain customer / supplier relationships.
3.) Excellent and effective program management skills.
4.) Strong understanding of the technical aspects of the company’s products.
5.) Excellent communication and interpersonal skills.
6.) Ability to work independently and travel within the assigned territory.
7.) Proficiency in CRM software and Microsoft Office Suite.
8.) Bilingual proficiency in English and Japanese (verbal and written) to effectively collaborate with internal and external teams.
QUALIFICATION REQUIREMENTS:
Education: Bachelor’s Degree (Engineering, Industrial Distribution preferred) or equivalent technical experience.
Experience: Solutions based background in working with customers in developing long-term customer relationships and partnerships. Proven experience in technical sales or a related field.
Technical Skills: Proficiency with CAD tools, simulation environments, and basic electrical/mechanical testing.