What are the responsibilities and job description for the Oracle ARCS Consultant position at jadeglobal?
Oracle ARCS Consultant1 Job Title: Oracle ARCS Consultant Job Type: Fulltime Location: Pune Responsibilities: Liaise with client application lead for day-to-day activities. Work in L2 support and Enhancements for issues related to Oracle ARCS Tickets tracking, resolving and SLA management Suggest Best Practices & improvements in the current ARCS landscape Attend all internal and client meetings. Coordinate with other teams, business users, Vendor (e.g. Oracle) Help in patching and monthly closure activities. Documenting and Maintaining SOPs and KEDB 24x7 support for P1 issues. Raise risks/issues (if any) on time. Skills & Experience Required: 10 years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching Experience in understanding current architecture and providing improvement suggestions Hands on experience in resolving tickets and meeting SLAs Excellent communication skills Ready to work 3pm to 12 midnight IST shift Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees. We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.