What are the responsibilities and job description for the Store Manager position at Jacuzzi Hot Tubs of Jonesboro?
About Us
Jacuzzi Hot Tubs of Jonesboro, is a fast-growing pool and hot tub retailer specializing in Jacuzzi® hot tubs, pool service, pool maintenance, beach entry pools, chemicals, and accessories. Our fun, tropical-themed showroom is designed to create a welcoming environment for customers.
Position Summary
The Store Manager is responsible for overseeing daily store operations, managing staff, controlling inventory, and driving sales. This role requires strong leadership, customer service, and business management skills to ensure the store is profitable. The manager may also handle finances, develop sales plans, and build strong relationships with clients and vendors.
Responsibilities
- Manage daily store operations (opening/closing, cash handling, customer service)
- Train, supervise, and schedule a team of 3–4 employees
- Maintain and order inventory (chemicals, parts, hot tubs, retail items)
- Receive and organize shipments and stock
- Assist customers with product selection, water-care guidance, and sales
- Coordinate service appointments, deliveries, and installations
- Maintain showroom and warehouse organization
- Track sales performance, labor costs, and expenses
- Prepare weekly/monthly reports for ownership
- Build and maintain relationships with customers, vendors, and service teams
Qualifications
- 2 years retail or service-industry management
- Strong leadership and communication skills
- Ability to multitask in a fast-paced environment
- Comfortable with both showroom and warehouse work
- Can lift 40–50 lbs as needed
- Basic computer skills
- Pool/spa experience a plus (training provided)