What are the responsibilities and job description for the Customer Service & Logistics Assistant position at Jacobs Management Group?
Customer Service & Logistics Assistant / Shipping & Receiving Coordinator
Waltham, MA | Fully on-site
My client's North American operations run through its Waltham facility, and this role keeps product moving: received, stored across temperature-controlled environments, and shipped to customers.
Why You Should Apply
- Up to $60K salary, depending on experience
- 25 days PTO plus 10 paid holidays
- 5% 401(k) match
- Medical, dental, vision, life, and EAP, plus a paid volunteer day and wellbeing allowance
- LinkedIn Learning plus regular in-house training
What You'll Be Doing
- Receive and store materials at ambient, 4°C, -20°C, and -80°C
- Assemble kits and pack shipments, from dry-ice boxes to 200kg pallets
- Run put-away, inventory counts, and expiration tracking
- Prepare domestic and international shipping documents and coordinate with couriers and suppliers
- Process orders in NetSuite and Salesforce and support customers on shipping, returns, and exchanges
About You
- Be able to do the job as described.
- Cold-chain or temperature-controlled storage experience
- Comfortable moving palletized freight with powered lifters
- Working knowledge of NetSuite and Salesforce
- Bonus: Incoterms, import/export declarations, and tariff codes
US work authorization required.
How To Apply
We'd love to see your resume, but we don't need it to have a conversation. Email Russ at rkikkert@jacobsmgt.com and tell me why you're interested. Or, if you do have a resume ready, apply here
Salary : $60,000