What are the responsibilities and job description for the Client Support Specialist - Insurance position at Jacobs Insurance Services, LLC?
Benefits:
The Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced, sales-driven office environment. Strong attention to detail, excellent phone skills, and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking, managing high call volumes, and answering phone calls with a professional, relationship-driven approach that fosters trust and connection. Proficiency with advanced technology—including operating across four computer screens simultaneously—is required. This position is ideal for someone seeking a long-term career with opportunities for growth.
Compensation, Benefits & Perks
- Swing shifts
- Opportunity for advancement
- Paid time off
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
- Parental leave
The Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced, sales-driven office environment. Strong attention to detail, excellent phone skills, and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking, managing high call volumes, and answering phone calls with a professional, relationship-driven approach that fosters trust and connection. Proficiency with advanced technology—including operating across four computer screens simultaneously—is required. This position is ideal for someone seeking a long-term career with opportunities for growth.
Compensation, Benefits & Perks
- Early Fridays – We close at 4 PM every Friday
- Flexible Swing Shifts available
- Employer-sponsored networking events
- Commission opportunities on commercial, life, property, and casualty products
- Hourly Pay: $18 - $25
- Health Insurance Package -Ability to enroll in Medical, Vision, Dental, and more.
- We represent multiple top-rated carriers – giving you the competitive edge
- Visit our website: JacobsInsuranceSolutions.com
- Working with the Insurance producer to manage daily activities
- Contacting clients on behalf of the producer
- Scanning
- Operating phone systems and transferring calls
- Going into the carrier websites to obtain applications and documentation need for the agency
- Data Input
- Compliance Work
- Scheduling clients for the Insurance Producer
- Communication Skills
- Ability to navigate and utilize multiple Technology systems. Hawk Soft, Agency Zoom, Carrier Websites, Outlook 365, GoTo
- Typically a three round interview process
- Ability to work in a fast paced environment and learn quickly
- Interest in a long-term career with Jacobs Insurance Solutions
- Ability to obtain the Texas Property and Casualty License upon hire
- Our family-run agency has been in business for over 35 years, and our goal is to help you succeed. Check out our website and social media to see why our customers love us.
Salary : $18 - $25