What are the responsibilities and job description for the Ticket Sales Associate Internship position at Jacksonville Jumbo Shrimp?
JOB DESCRIPTION
JACKSONVILLE JUMBO SHRIMP TICKET SALES ASSOCIATE INTERNSHIP PROGRAM
February 2026 through September 2026
The Jacksonville Jumbo Shrimp are the Triple‐A affiliate of the Miami Marlins playing in the International League. The 2026 season will mark the franchise’s 24th since moving to VyStar Ballpark, located in downtown Jacksonville’s sports district. The Jumbo Shrimp are coming off a AAA National Championship season in which the team continued to build on the strong foundation set by our leadership team. The Jacksonville Jumbo Shrimp play 75 home games between April and September.
The Jacksonville Jumbo Shrimp Ticket Sales Associate Internship Program is structured to prepare future baseball executives for a career in professional sports. The program’s focus is to provide a continuous educational background in the business operations of minor league baseball. The Associates will gain hands‐on knowledge primarily in the Ticketing Sales Department and will also have the chance to experience educational components from Promotions, Operations, Sponsorship, Office Management, Finance, Merchandise and Grounds. This is a seasonal position starting in February 2026 and ending in September 2026 once the Jumbo Shrimp season is complete.
Essential Duties & Responsibilities:
Essential Duties & Responsibilities:
- Full menu selling of new group, flex plan and season ticket sales through phone prospecting, outside appointments and stadium tours
- Prospecting new group, flex plan and season ticket sales opportunities through cold calls, referrals and networking events
- Developing professional relationships with current clients
- Providing a high level of customer service to all accounts
- Staffing ticket sales information tables and mascot appearances at outside functions including luncheons, business shows, conventions, etc.
- Must meet sales activity and revenue goals
- Assist with other ticket duties as assigned, including game/event day duties
- Assist in miscellaneous duties as required (i.e. stadium operations, marketing, office management, food and beverage and mascot appearances)
Qualifications & Requirements:
- Available to work a mix of office hours and gamedays
- College degree or actively working towards a degree preferred
- Must be computer proficient
- Possess a competitive nature and a contagious, positive attitude
- Detail‐oriented, and enthusiastic about working within a sport‐related environment
- Exceptional work ethic, strong desire to succeed, eagerness to learn
- Strong time management and organizational skills with the ability to multi‐task
- Previous internship or work experience within sports industry preferred
- Prior telemarketing or sales experience preferred
- Excellent communication skills (verbal and writing) and listening skills
- Prior customer service experience highly preferred
- Ability to work effectively as part of a team and independently
Compensation:
- Hourly pay
- Commission on sales
- This program does not entitle the members to any health benefits or relocation financial assistance.
Jacksonville Baseball LLC is an equal opportunity employer and values diversity in the workplace.