Breakfast Supervisor

• SPECIFIC JOB DUTIES:
• Display a “can-do” attitude when working with co-workers, managers, and GUESTS at all times.
• Inventory, Product Ordering, Inspections, Scheduling, Supervising Staff
• Sets-up Breakfast: ensures all items are placed in the correct spot on the buffet area, set-up is organized and neat, proper utensils are used, proper condiments are used
• Breaks-down Breakfast: ensures buffet area is completely cleaned using correct chemicals; dishes, and cookware are properly cleaned; all items are put away in the correct spot ; all garbage is taken to the dumpster and dumpster area is cleaned
• Performs all functions of the Host/Hostess: greets and welcomes all guests, offer assistance to guests, buss tables when guests are finished, uses conversation starters, assists in maintaining stock of buffet and communicates food shortages.
• Performs all functions of the Washer/Cook: washes all dishes using correct procedures, is able to complete and prepare menu items, maintains stock of the buffet area during serving times, has full knowledge and is properly using equipment, maintains cleanliness of the kitchen
• Perform all special cleaning and deep cleaning projects: completes the assigned projects as scheduled, uses the prepared checklist to ensure all areas have been cleaned, uses proper chemical for these projects
• Actively demonstrates basic CRM and OPOG skills: greets/welcomes guests, makes eye contact, smiles, introduces him/herself, attempts conversation when appropriate, offers assistance to any guests in need, reports any guests compliments and complaints to front desk/MOD/supervisor and assist with guest requests as needed
• Engages in advanced CRM and OPOG skills: utilizes HEART technique, writes notes, leaves OPOG items, creates goody bags, etc., logs OPOG and CRM duties in the CRM log , owns problems and follows up with guest complaints, fills out CRM logs accurately and completely
• Participates in creating an I AM SALES Culture: turns in sales leads to the sales department, delivers the highest level of service to all guests to help build loyalty, thanks guests for staying and asks them to return
• Sets up meeting rooms: is able to set up the meeting room according to BEO, has knowledge of all styles of set-up, ensures all equipment is properly set-up, ensures all food and beverage items are in their proper place and correct
• Breaks down meeting rooms: ensures all items are broken down and put into proper place, ensures all items that need to be washed are washed, and cabinets and drawers are stocked, neat and organized
• Services meeting room with Am refresh, Lunches: ensures all food and beverage items are available as per BEO, breaks and Lunches are on-time as per BEO
• Put away orders: ensures all stock is labeled, rotated, dated and stored properly, all boxes are broken down, and taken to the dumpster, is able to maintain a proper pace, when putting the orders away
• Completes shift checklists as needed
• Records any maintenance work orders on the maintenance log as needed
• Follows lost and found procedures
• Responds to fire and emergency procedures by following required procedures
• Maintains confidentiality for the safety of our guests
• Follows all safety and security procedures to ensure a secure environment for guests and team members alike
• Uses equipment safely and follows all safety regulations
• Keeps a neat and organized work environment and takes proper care of equipment
• Any and all duties assigned by Kitchen Manager, Sales Department, Assistant General Manager or General Manager

Required qualifications:

• 18 years or older
• Legally authorized to work in the United States
• Must work Wednesday, Thursday, Friday

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $13