What are the responsibilities and job description for the Software Application Systems Administrator position at Jackson State University?
Description
The Department of Academic Information Technology is accepting applications for its Academic Information Technology position.
Examples of Duties
- Support and manage applications, integrations, and middleware connected to Ellucian Banner, including data feeds, APIs, LTI tools, SIS imports, and authentication systems.
- Administer, configure, and maintain the Canvas LMS and third-party learning tools.
- Provides help resources and training for students, faculty, and staff including instructional videos, how-to guides, and FAQs related to the usage of the learning management system, instructional technology, and documents relevant data.
- Assists with course provisioning, term creation, and user roles/permissions.
- Manage and monitor automated processes for enrolling students, updating courses, and synchronizing data between Banner and Canvas.
- Provide technical assistance, training, and guidance to faculty, staff, and students on Canvas functionality and integrated academic tools
- Coordinate system upgrades, patches, and testing for Canvas, Banner integrations, and related academic technologies.
- Assist with data governance, FERPA compliance, security standards, and institutional policies related to academic systems.
- Support disaster recovery and business continuity planning for Canvas and integrated Banner applications.
- Performs other duties as assigned.
Typical Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent experience considered.
- 2-4 years of experience administering enterprise applications, with specific expertise in Canvas and/or Ellucian Banner strongly preferred.
- Experience with SIS/LMS integrations, LTI standards, Middleware solutions, and API-based workflows.
- Strong organizational skills with emphasis in multitasking
- Good communication skills (verbal and written)