Clinical Systems Coordinator

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. Jackson Purchase Medical Center is a 107 all-private-bed, Joint Commission-accredited facility. From emergent to elective care, our facility offers a wide variety of inpatient and outpatient services, including those offered at the New Beginnings Birthing Center, the Advanced Healing Wound Care Center, and our accredited Chest Pain Center.

Where We Are

Mayfield is located in stunning western Kentucky, just a short drive to Kentucky Lake to the east, the Ohio River to the north, and the Mississippi River to the west. Here, you will find something for all ages, whether it’s outdoor sports and recreation, visual and dramatic arts, or living history.

Why Choose Us

• Health (Medical, Dental, Vision) and 401(k) Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Excellent shift differentials, bonus potential for extra shifts, and employee referral program
• Professional development opportunities, including 100% reimbursement for LPN-to-RN bridge program
• And much more!

Position Summary

The Clinical Systems Coordinator serves as the primary clinical information systems resource and liaison between patient care areas, ancillary departments, Information Systems (IS), system vendors, and physicians. This role is responsible for supporting, maintaining, optimizing, and educating users on clinical information systems to ensure efficient and effective patient care operations.

Reports To: Director of Information Systems

FLSA Status: Non-Exempt

Work Location: This is an on-site position and is not eligible for remote work. Candidates must reside within a reasonable commuting distance of the facility, generally no more than one hour from the work location.

Minimum Qualifications

Education

• Graduation from an accredited school of nursing as a Registered Nurse (RN) required
• Bachelor of Science in Nursing (BSN) preferred

Experience

• Minimum of three (3) years of nursing experience required

Licensure

• Current Registered Nurse (RN) license required

Skills and Abilities

• Excellent oral and written communication skills
• Strong presentation and information-sharing abilities
• Familiarity with the organization and functions of hospital departments
• Effective problem-solving and critical-thinking skills
• Ability to manage stress and work effectively in a fast-paced environment
• Ability to maintain positive working relationships with nursing personnel, medical staff, administration, and all hospital departments
• Strong organizational and multitasking abilities

Essential Job Functions

• Maintain all clinical systems master and security files, including routine editing and file maintenance
• Monitor and analyze system usage and recommend procedural and functional improvements to optimize performance
• Assist clinical and ancillary departments with the design and development of specialized reports
• Plan, coordinate, troubleshoot, implement, and evaluate installation of new clinical software and system upgrades
• Participate in the evaluation and selection of new clinical information systems and services
• Develop and maintain documentation and user manuals for end users and Information Systems staff
• Evaluate, plan, coordinate, and provide system training and education for end users and IS support staff
• Provide orientation, in-service training, and continuing education for hospital staff
• Initiate, document, and monitor clinical system service calls and follow up with vendors and end users as needed
• Respond promptly and appropriately to inquiries, requests, and support calls
• Lead and initiate process improvement efforts within the department and across shared operational areas
• Participate in Total Quality Management (TQM) teams as assigned
• Maintain confidentiality of all patient, employee, physician, and hospital information
• Exercise discretion and professionalism when discussing patient and hospital matters

Non-Essential Job Functions

• Review and comply with Lifepoint Health's Code of Conduct and all applicable Company and Division policies and procedures
• Perform other duties as assigned

Functional Demands

• Ability to walk, stand, sit, bend, and lift up to 30 pounds
• Requires strong analytical and problem-solving abilities
• Ability to multitask and prioritize work in a fast-paced healthcare environment
• Reading and writing required regularly to perform job duties
• Ability to work under pressure during network outages or disruptions to critical hospital information systems
• Scheduling flexibility required
• Ability to travel as necessary, including overnight travel for hospital-related business and training

EEOC Statement:

Jackson Purchase Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.