What are the responsibilities and job description for the Field Service Technician position at Jackson Oven Supply?
Field Service Technician
Pay: $30–$40 per hour (based on experience)
Position Overview
We are seeking an experienced Field Service Technician to join our team. As a Field Technician you will be responsible for installing, maintaining, and repairing electrical & gas fired systems at customer facilities throughout North America.
The ideal candidate has experience with industrial electrical & gas systems, control panels, PLC troubleshooting, instrumentation, and field service work. This position requires travel to customer locations while maintaining a strong commitment to safety, customer service, and equipment reliability.
Responsibilities
- Install, maintain, and repair electrical & gas system and equipment issues using schematics, diagnostic tools, and testing equipment
- Program, diagnose, and repair PLC-controlled systems, temperature controllers, high-limit controls, sensors, and related instrumentation
- Perform preventative maintenance to maximize equipment reliability and performance
- Conduct equipment startups, commissioning, and operational testing
- Train customers in proper equipment operation, maintenance procedures, and safety practices
- Provide technical support to customers both onsite and remotely
- Complete service reports, expense reports, and documentation accurately and on time
- Coordinate travel, materials, and service activities as required
- Collaborate with engineering and technical teams to resolve complex field issues
- Adhere to all company and customer safety standards and regulations
Qualifications
- Experience in field service, industrial maintenance, electrical troubleshooting, or industrial equipment repair
- Strong knowledge of high voltage systems, control panels, industrial equipment, and safety procedures
- Experience programming (building profiles) & troubleshooting PLCs, temperature controllers, high-limit systems, and process controls preferred
- Read and interpret electrical & gas schematics, wiring diagrams, blueprints, and technical documentation
- Strong analytical and problem-solving skills
- Excellent communication and customer service abilities
- Ability to work independently with minimal supervision
- Valid driver's license and ability to travel as required
- Passport or ability to obtain one for North American travel preferred
Physical Requirements
- Ability to lift 100 pounds
- Frequent standing, walking, kneeling, crouching, and reaching
- Ability to safely use hand tools, power tools, and testing equipment
- Close vision required for inspections, diagnostics, and repairs
Travel
- Regular travel to customer locations throughout North America
- Company-paid travel expenses and accommodation provided
Benefits
- Competitive hourly pay: $30–$40 per hour, based on experience
- Health, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) retirement plan with company match
- Professional development opportunities
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: Hybrid remote in Jackson, MI 49202
Salary : $30 - $40