What are the responsibilities and job description for the Tax Preparation Support Manager position at Jackson Hewitt - 3571?
- Paid time off
- Training & development
- Bonus based on performance
- Flexible schedule
- Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service
- Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices
- Manage daily office operations and ensure smooth workflow during peak tax season
- Review completed tax returns for accuracy and IRS compliance
- Resolve client inquiries, concerns, and escalated tax-related issues professionally
- Monitor team performance and provide coaching and feedback to drive productivity
- Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards
- Prior experience in tax preparation, accounting, or a related financial field
- Previous supervisory or management experience preferred
- Strong knowledge of federal and state tax codes and IRS regulations
- Excellent communication, leadership, and interpersonal skills
- Ability to thrive in a fast-paced, seasonal work environment
- Proficiency with tax software and basic computer applications
- PTIN (Preparer Tax Identification Number) required or ability to obtain one
Flexible work from home options available.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.