Community Health Worker, State and Federal Grants, Jackson Main, FT, Days

Department: Jackson Memorial Hospital (State and Federal Grants)

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time/Days

 Why Jackson:

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Summary

The Community Health Worker ensures social service and assistance work are provided to individuals and/or families in a community health program. Employees in this classification provide support to families and individuals relating to social service, education, care coordination, and health or mental health care, depending upon the area of assignment. The Community Health Worker serves as a bridge between clients, health care systems, and social services to promote an improved overall experience.

Responsibilities

• Conduct community outreach, enrollment, and home visits to educate and provide assistance to clients based on their specific needs. 
• Identify barriers to care, assist in problem-solving, and access appropriate resources, by supporting clients in obtaining needed assistance, such as emergency food, social security benefits, legal services, unemployment benefits, medical attention, and related services. 
• Arrange transportation to medical appointments and other community resources as needed. 
• Work closely with social workers, nurse navigators, and other team members to ensure comprehensive care. Initiate and keep client files up-to-date by documenting visits and follow-up. 
• Maintain communication with clients during duration of program enrollment. 
• Aid in developing programs to motivate clients to avail themselves of social or health services. 
• Maintain contact with community resource agencies to keep informed on methods of referral for clients. 
• Participate in meetings with other staff members to discuss needs of clients and their families. 
• Attend various in-service training sessions. 
• Demonstrate behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). 
• Perform all other related job duties as assigned.

Experience

• Generally requires 0 to 3 years of related experience.

Education

• High School diploma is required.

Skill

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. 
• Ability to communicate effectively in both oral and written form. 
• Ability to handle difficult and stressful situations with critical thinking and professional composure. 
• Ability to understand and follow instructions. 
• Ability to exercise sound and independent judgment. 
• Knowledge and skill in use of job appropriate technology and software applications. 
• Must meet and maintain current all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area.

Credentials

• Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.