What are the responsibilities and job description for the Meter Reader position at Jackson Energy Authority?
Position Summary:
Walks/drives assigned routes while accurately reading and recording electric, gas and water meter data.
Education/Experience:
High school diploma (GED).
Skills/Abilities:
Excellent customer relations skills. Ability to communicate clearly & concisely. Working knowledge of Itron meter reading system a plus.
Physical Demands:
The ability to use a computer keyboard effectively. The ability to orally communicate by phone & person to person. The ability to see and read printed material. The ability to safely operate a standard equipped company motor vehicle. The ability to walk several miles per day over rough terrain.
Work Environment:
Outdoor conditions. Brisk walking long-distances in all weather conditions. Exposure to animals.
Driving:
Must have and maintain a valid TN Class “D” license.
Telephone:
Must maintain an operating telephone and furnish the number to his/her supervisor.
Essential Functions:
- Checks meter numbers and addresses.
- Checks meter box seals.
- Aids in the detection of power diversion.
- Reads meters and enters correct readings into hand-held computer to show consumption of water, wastewater, electricity and gas.
- Assists in re-reading meters to check for accuracy.
- Ensures that meters are registering properly; reports to supervisor defects or suspicious conditions.
- Reports customer complaints.
- Interacts with the public and customers in a courteous manner.
- Reports unusually high bills.
- Maintains assigned routes with respect to proper reading order.
- Operates a variety of tools and equipment including trucks, hand-held computers and hand tools.
- Performs general maintenance duties such as: changes out electric & water meters, clears mud, debris and other matter from the meter boxes as necessary.
- Assist Meter Shop personnel when needed.
- Follows safety guidelines and procedures.
- Performs additional duties as requested.