Processing Assistant IV - Child Welfare

Position Overview

The primary purpose of this position is responsible for coordinating transportation requests for Medicaid recipients with a transportation provider. The position has personal contact with foster children, their natural parents, foster parents, personnel at various placement homes and agency employees. Grade 18

Duties and Responsibilities

Work Schedule - 8:00 AM to 5:00 PM, Monday - Friday, 40 hours a week. Schedule may vary to accommodate the individual needs of the client.

This position is responsible for accurately processing the following:

• 5094's and Board Payments
• 5120 & 5120a
• Child Support referrals
• CCNC referrals
• Maintain IV-E and Adoption files
• PPR scheduling and letters
• Placement calls
• Family notification letters
Court notebook and Court orders
• -make copies for the notebook and the workers.
• Lifebook assistance
• Links files and expenditures
• Prepare files for scanning at closure
• Clothing allowance spreadsheet
• Responsible for storage and organization of children's belongings
• Spreadsheet of children in care placements address and phone numbers
• Filing assistance for SW's when time allowed

Education and Experience

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience. Possession of a valid, State of North Carolina driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.

Knowledge, Skills and Abilities

• Ability to relate to the clientele served
• Ability to follow written and verbal directions
• Ability to record, compile, summarize and perform basic analysis of data
• Ability to learn and apply a variety of guidelines
• Ability to use a variety of office equipment and learn to use specialized office equipment.
• Ability to independently work with people with courtesy and tact
• Ability to gather and give information and instructions regarding the work process or procedures
• Ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials.
• Ability to learn and independently apply laws and departmental rules and regulations covering programs and services.
• Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.
• Ability to apply a variety of work-related formulas or mathematical calculations.
• Ability to maintain confidentiality of information.
• Skilled in written and verbal communication, organization and time management.

Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees’ Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.