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Emergency Management Technician II

Jackson County, NC
Sylva, NC Full Time
POSTED ON 11/23/2025 CLOSED ON 1/20/2026

What are the responsibilities and job description for the Emergency Management Technician II position at Jackson County, NC?

Position Overview

Coordinate, plan, organize, control and implement local emergency management activities under the direction of the Emergency Management Director. Grade 22

Duties and Responsibilities

  • Assist the Emergency Management Director in coordination, planning, organization, control and implementation of local emergency management activities.
  • Maintain positive and effective working relationships with a wide variety of federal, state, regional and local officials and agencies in order to coordinate and provide logistical support as needed.
  • Command staff member and nighttime operations manager for county Emergency Operations Center (EOC) during disaster response and recovery.
  • Respond to emergencies and incidents during normal business hours
  • Rotate on-call with other emergency management staff to include working nights, weekends, and holidays as needed.
  • Coordinate training programs, drills, and multi-agency exercises; assist in designing scenarios, evaluating performance, and documenting after-action reports.
  • Research best practices and emerging technologies to improve preparedness, response, recovery, and public alerting capabilities.
  • Attends all necessary and pertinent trainings.
  • Performs other related job duties as assigned.

Education and Experience

Associate degree and five (5) to less than ten (10) years directly related experience; or Bachelor degree and two (2) to less than five (5) years directly related experience; or Master degree and two (2) or less years directly related experience; or an equivalent combination of education and experience. Bachelor degree is preferred.

Licenses or Certifications:
  • Possession of a valid, State of North Carolina driver license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
  • Must possess certification from National Incident Management Systems (NIMS) courses 100, 200, 700, and 800.
  • Certification from NIMS courses 300, 400, and O-305 are preferred.
  • FAA Part 107 Certification preferred.
  • AHIMT (Incident Management) Credentials preferred.

Knowledge, Skills and Abilities

  • Knowledge of county and departmental policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Knowledge of federal, state and county ordinances and regulations.
  • Knowledge of hazardous materials responses, emergency management systems, and rescue operations.
  • Skill in operating specialized communication equipment.
  • Skill in operating a computer and various office equipment.
  • Skill in prioritizing and organizing work.
  • Skill in oral and written communication.
  • Ability to operate a motor vehicle.
  • Ability to work an irregular schedule, to include nights, weekends, holidays, and in the event of an emergency.
  • Ability to operate two-way radios, cellphones, and other specialized communications devices.
  • Ability to work in adverse conditions with limited supervision.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to exercise sound judgment and rational thinking under stressful and/or dangerous circumstances.
  • Ability to evaluate various options and alternatives and choose an appropriate and reasonable course of action
  • Ability to provide effective leadership.
  • Ability to effectively communicate and interact with management, employees, members of the general public and other groups involved in the activities of the County as they relate to the department.

Statement of Equal Employment Opportunity

Jackson County recognizes its continued success in meeting the needs of its citizens requires the full and active participation of talented and committed individuals, regardless of their gender, race, color, creed, religion, national origin, disability or political affiliation. It is the policy of the County to foster, maintain, and promote equal opportunity by use of a systematic, consistent recruitment program, and to identify and attract the most qualified applicants for employment with the County. This policy is to be achieved by announcing all position vacancies, by evaluating all applicants using the same criteria, and by applying testing methods through the NC Career Works Office. Selection decisions are made without regard to race, color, religion, sex, national origin, political affiliation, disability, age, or sexual orientation.


Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees’ Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.

Salary.com Estimation for Emergency Management Technician II in Sylva, NC
$72,709 to $100,625
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