What are the responsibilities and job description for the COMPLAINT OFFICER position at Jackson County, MO?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: EHRCC
Grade: 170
Salary: $22.96 - $24.65/hour
Job Duties:
- Responsible for receiving and investigating internal and external complaints against county departments, officials, and policies, some of which are difficult and technical in nature.
- Position may be working on multiple cases at any given time that will resolve on varying timelines
- Assists community members and associates with informal guidance and dispute resolution.
- May also be tasked with supervising other associates at the Director’s discretion.
Minimum Qualifications:
- Associate’s Degree from an accredited college or university.
- Three years of experience in community relations or other related work experience.
- Must submit to/pass pre-employment background and drug screen.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Salary : $23 - $25