What are the responsibilities and job description for the Full-Time Dispatcher position at JACKSON COUNTY EMS?
Location: Holton, Kansas
Company: TECHS EMS
Company DescriptionTECHS EMS is more than just a 911 EMS provider. Our Main branch is based in Holton, Kansas and serving Jackson, Nemaha, Osage, and Doniphan counties, we are committed to delivering high-quality emergency medical services throughout the Northern Kansas region. Our skilled and dedicated team focuses on exceptional patient care, operational efficiency, and rapid responsiveness.
In addition to 911 response, TECHS EMS provides comprehensive Interfacility Transport (IFT) services, including Critical Care, Advanced Life Support (ALS), Basic Life Support (BLS), and Secure Transports to hospitals across the region. We are proud to uphold the highest standards in healthcare, professionalism, and service delivery.
Role DescriptionTECHS EMS is seeking a full-time, on-site Dispatcher to join our team in Holton, Kansas. The Dispatcher will be responsible for:
- Monitoring, coordinating, and dispatching resources for IFT services (Critical Care, ALS, BLS, and Secure Transports)
- Maintaining clear and consistent communication with field personnel
- Utilizing scheduling and dispatch systems to ensure timely, accurate resource allocation
- Keeping detailed records, logs, and documentation
- Supporting safe, efficient daily operations through sound decision-making and attention to detail
This role requires strong communication, and a commitment to supporting patient-focused EMS operations.
Qualifications- Strong verbal communication and interpersonal skills; ability to remain calm and clear under pressure
- Proficiency in multitasking, scheduling, and resource coordination in fast-paced environments
- High attention to detail, strong organizational skills, and accurate documentation abilities
- Comfortable using computer systems, dispatch software, and communication tools
- Ability to work effectively within a team and maintain professionalism in high-stress situations