What are the responsibilities and job description for the Associate Privileging Coordinator position at Jackson + Coker?
Overview
Jackson and Coker connects healthcare professionals with hospitals and clinics that need temporary support, ensuring patients receive care when and where they need it most. Our work keeps communities healthy by filling critical staffing gaps across the country. We're a peoplefirst organization with a strong culture, a supportive team environment, and a mission that truly makes a difference. Whether you're new to healthcare or have years of experience, you'll find opportunities here to grow, contribute, and be part of meaningful work that impacts lives every day.
Jackson and Coker has been recognized by Staffing Industry Analysts as the #1 Best Staffing Firms to Work For nationwide, Top Places to Work by the Atlanta JournalConstitution, and Healthiest Employers. As part of Jackson Healthcare, we have also been honored with Top Global Inspiring Workplaces, Fortune 100 Best Companies to Work For, PEOPLE's Companies That Care, and Fortune's Best Workplaces in Health Care.
The Associate Privileging Coordinator is responsible for obtaining all required documentation to support client credentialing and privileging needs prior to assignment start. They partner with internal teams, the facility, and other key stakeholders to ensure a smooth and successful onboarding process.
What You'll Do:
Develops and implements the Company's Customer Care strategies, working with all specialty teams in the company.
Communicates with accounts via phone calls and e-mails regarding relevant concerns and necessary documentation.
Processes privileges as assigned.
Credentials according to the client's business model
Supports the booking process, sometimes from behind the scenes, ensuring timely and accurate privileging file progression
Develops technical expertise in privileging requirements, documentation, and compliance standards
Executes assigned tasks with a focus on quality, turnaround time, and accuracy
Partners with Coordinators to keep bookings moving forward efficiently
Begins to understand client expectations and downstream impacts on bookings
Why You'll Love Working at Jackson and Coker:
Industry Stability: Join a nationally respected leader in healthcare staffing with a strong reputation and long-term career potential.
Comprehensive Training: You'll be set up for success with in-depth onboarding and continuous learning opportunities.
Incredible Onsite Perks: Work at our state-of-the-art headquarters featuring a gym, pool, sauna, restaurants, Starbucks, game room, and more.
Family-Friendly Benefits: Access free onsite healthcare for you and your family, plus childcare and virtual learning support.
Robust Benefits Package: Includes medical, dental, vision, life insurance, disability, and a 401(k) with company match.
Inclusive Culture: Thrive in a mission-driven, diverse environment with associate-led networks and philanthropic initiatives.
What We're Looking For:
Excellent customer service and organizational skills
Must be able to work under pressure and sustain a fast-paced work environment
Ability to multitask, and have a strong sense of urgency and priorities.
Strong verbal and written communication skills
Ability to build professional relationships with team, contractor, and clients
Ability to multi-task in a deadline-driven, high-volume environment
Ability to work collaboratively and respectfully with others.
Ability to communicate clearly with all levels of the organization.
Ability to be honest and responsible for work output and hours.
Knowledge of Microsoft Word, Excel, and Outlook.
Bachelor's degree preferred and/or relevant work experience
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
Jackson & Coker is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.