Office Administrator

Office Assistant – Driver Support & Travel Coordination

Jacko Logistics is seeking a highly organized and dependable Office Assistant to support our drivers, recruiting team, and daily office operations. This position is ideal for someone with excellent communication skills who is comfortable speaking with drivers throughout the day, coordinating travel arrangements, and keeping multiple moving pieces organized.

Key Responsibilities

• Call and communicate with drivers regarding orientation, travel plans, arrival times, required documents, and other important updates.
• Serve as a friendly and professional point of contact for new and current drivers.
• Coordinate and book flights, hotels, rental cars, rides, and other travel accommodations.
• Monitor travel schedules and assist with cancellations, delays, rescheduling, and last-minute changes.
• Work closely with recruiting, safety, operations, and HR to ensure drivers have a smooth onboarding and orientation experience.
• Prepare orientation materials, tablets, driver binders, paperwork, and other onboarding supplies.
• Assist with office supply orders, lunches, document organization, filing, data entry, and general administrative needs.
• Make occasional local trips to the DMV, post office, stores, or other business locations as needed.
• Help solve problems quickly and remain calm when schedules or travel arrangements change unexpectedly.

Qualifications

• Excellent verbal and written communication skills.
• Comfortable making frequent outbound calls and communicating with professional truck drivers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer-service mindset with a patient, helpful, and professional approach.
• Comfortable booking and managing flights, hotels, rental cars, and other travel accommodations.
• Proficiency with email, Microsoft Office, Google Workspace, and general computer systems.
• Ability to learn new programs and internal processes quickly.
• Dependable, proactive, and willing to step in wherever help is needed.
• Previous experience in office administration, travel coordination, recruiting support, transportation, or logistics is preferred but not required.

What Success Looks Like

The right person will ensure every driver receives clear communication, accurate travel information, and a welcoming experience with Jacko Logistics. They will stay ahead of details, follow through on commitments, and help our recruiting and operations teams remain organized as the company continues to grow.

About Jacko Logistics

Jacko Logistics is a growing transportation company headquartered in Vancouver, Washington. We operate throughout the Western 11 states and are committed to providing our drivers with strong communication, dependable support, quality equipment, and the miles they need to succeed.