What are the responsibilities and job description for the Security Officer ($500 Hiring Incentive) position at JACK Thistledown Racino LLC?
Essential Functions
The Security position will be charged with protecting company assets and providing a safe environment for our team members and guests. Essential daily duties will include:
- Responsible for the safety and well-being of guests and fellow team members.
- Gives directions and provides escort to customers in need.
- Provide security during the VLT drop by keeping unauthorized persons out of the immediate area of the drop.
- Maintain sight of the drop team and keys during the VLT drop.
- Provide excellent customer service to all internal and external guests
- Monitors entrances and employee entrance to ensure no one under 21 years of age enters the Racino.
- Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
- Regularly provides escorts of money and persons in money-handling positions.
- Provides first aid, including CPR when necessary.
- Patrols all sections of property to identify safety hazards and breaks in security.
- Interviews, investigates and documents all applicable incidents in accordance with company policy.
- Creates and logs detailed descriptions of lost and found items.
- Enforces all company policies and procedures.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Addresses any individual found in areas not authorized.
- Escorts guests and team members as directed or requested.
- Manages calls, computer, and radio traffic in the dispatch office.
- Attempts to maintain law and order on property in conjunction with local law enforcement agencies.
- Any and all other job duties as assigned.
Knowledge, Skills & Abilities
- Must be 21 years of age.
- Must be able to work any day of the week and any shift.
- Must present a well-groomed appearance.
Education and Experience
- High school graduate or equivalent.
- 2 years minimum working experience in the security or police field/2 years minimum education related field, law enforcement, security, investigations, etc. or, a minimum of 2 years of combined field experience and education or a minimum of 2 years of experience in the customer service/hospitality industry.
Required Certification/License
- Must be able to obtain an Ohio Lottery Commission license