What are the responsibilities and job description for the Event Specialist position at Jack Morton Worldwide?
Experience Without Limits
Come shape the future of brand experience.
At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.
That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.
Experience without limits—in your work, your growth, and your impact.
As an Event Specialist embedded with Mastercard, you will serve as a client-facing expert responsible for the end-to-end delivery of meetings and events, with a strong focus on event technology, marketing integration, and data-driven insights.
This role requires deep expertise in Cvent, along with working knowledge of Salesforce to support lead generation, attendee engagement, and post-event reporting. You will design and execute seamless event experiences across in-person, virtual, and hybrid environments while ensuring alignment with client objectives and brand standards.
Fluency in Spanish and English (written and spoken) is required to support global stakeholders and deliver bilingual event solutions.
Key Responsibilities
Event Technology & Cvent Management
Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.
Req 2121
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at jobaccomodations@jackmorton.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
***JOB SCAM ALERT***
We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “@jackmorton.com” or “@jackmorton.co.uk” or "@impact-xm". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.
If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.
Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.
We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.
Come shape the future of brand experience.
At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.
That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.
Experience without limits—in your work, your growth, and your impact.
As an Event Specialist embedded with Mastercard, you will serve as a client-facing expert responsible for the end-to-end delivery of meetings and events, with a strong focus on event technology, marketing integration, and data-driven insights.
This role requires deep expertise in Cvent, along with working knowledge of Salesforce to support lead generation, attendee engagement, and post-event reporting. You will design and execute seamless event experiences across in-person, virtual, and hybrid environments while ensuring alignment with client objectives and brand standards.
Fluency in Spanish and English (written and spoken) is required to support global stakeholders and deliver bilingual event solutions.
Key Responsibilities
Event Technology & Cvent Management
- Configure and manage events within Cvent, including complex registration paths, travel, and accommodation modules
- Build and maintain event websites, mobile apps, email campaigns, and virtual platforms
- Manage invitation lists, attendee communications, and on-site technologies (e.g., badging, check-in)
- Serve as a subject matter expert on event technology and support adoption of new tools and features
- Lead full lifecycle event management: planning, sourcing, execution, and post-event reconciliation
- Coordinate logistics including venues, hotels, travel, food & beverage, AV, and on-site staffing
- Negotiate contracts and manage supplier relationships to meet budget and quality expectations
- Oversee registration, housing blocks, and attendee experience from pre-event through on-site delivery
- Travel to support onsite execution of high-profile events, conferences, and trade shows
- Develop and execute event marketing strategies, including branded communications and campaigns
- Support lead generation efforts and integrate event data into Salesforce
- Collaborate with marketing and sales teams to align events with pipeline and revenue goals
- Manage sponsorships, promotional activities, and attendee engagement strategies
- Analyze event performance data and provide actionable insights to stakeholders
- Create standard and custom reports using Cvent and Excel
- Track attendee metrics, engagement, and ROI
- Develop reporting templates for ongoing and recurring programs
- Act as a primary point of contact for Mastercard stakeholders on event-related initiatives
- Participate in client meetings, providing updates on timelines, deliverables, and risks
- Develop detailed project plans, timelines, and milestones
- Manage multiple projects simultaneously while meeting tight deadlines
- Ensure adherence to data privacy, security, and compliance standards
- Maintain accurate budgets, forecasts, and financial reconciliations
- Track expenses, invoices, and financial reporting within internal systems
- Design and manage post-event surveys
- Analyze feedback and recommend improvements for future events
- Identify opportunities to optimize processes, reduce costs, and enhance attendee experience
- Fluent in Spanish and English (required)
- Proven experience in event management, meetings, or conference planning
- Strong expertise in Cvent (certification preferred)
- Experience with Salesforce, including lead capture and integration
- Background in event marketing, branding, and communications
- Proficiency in Microsoft Excel and data analysis
- Strong project management and organizational skills
- Ability to manage multiple events and deadlines in a fast-paced environment
- Willingness to travel globally as needed
- Client-focused with strong stakeholder management skills
- Detail-oriented with excellent problem-solving ability
- Commercial mindset with experience managing budgets and vendor negotiations
- Strong communication skills in both Spanish and English
- Ability to work cross-functionally and independently in a client-embedded environment
Jack Morton is an equal opportunity employer; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.
Req 2121
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at jobaccomodations@jackmorton.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
***JOB SCAM ALERT***
We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “@jackmorton.com” or “@jackmorton.co.uk” or "@impact-xm". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.
If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.
Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.
We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.